Marisa Scott-Robson
Director at BAYADA Home Health Care | Marblehead, Massachusetts, United States
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As the Director at BAYADA Home Health Care, Marisa Scott-Robson plays a pivotal role in ensuring that senior clients receive the highest quality of compassionate home care. With over a decade of experience in the home care industry, Marisa has honed her expertise in managing both office and field teams, driving operational excellence, and enhancing client satisfaction. Her leadership is characterized by a strong focus on aligning office processes with company expectations, which is crucial for achieving target performance metrics. By meticulously tracking financial performance and leading weekly meetings, Marisa fosters a culture of accountability and growth among her team members.
One of her key initiatives involves community marketing, where she actively builds and maintains relationships with referral sources to expand BAYADA's reach and impact. This not only enhances the company’s visibility in the community but also ensures a steady stream of clients who can benefit from their services. Marisa’s exceptional interpersonal skills and relationship-building abilities are instrumental in nurturing these connections, ultimately contributing to customer retention and satisfaction.
In addition to her operational responsibilities, Marisa is deeply committed to the professional development of her team. She conducts growth-focused one-on-one sessions that empower employees to excel in their roles, fostering a supportive environment that prioritizes both personal and professional growth. Her adeptness in people management, combined with her strategic approach to healthcare delivery, positions her as a key leader in the home care sector, dedicated to improving the lives of seniors and their families.
Director at BAYADA Home Health Care in October 2021 to Present
Divisional Client Services Manager at BAYADA Home Health Care in January 2020 to October 2021
Client Services Manager at BAYADA Home Health Care in October 2014 to January 2020
Associate at BAYADA Home Health Care in April 2014 to October 2014
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Client Relations
Customer Retention
Team Management
Business Strategy
Relationship Development
Account Management
Customer Service Management
Workday
Networking Events
Onboarding
Applicant Tracking Systems
Customer Satisfaction
Healthcare Management
Healthcare
Home Care
Managed Care
HIPAA
Sales
Customer Service
Public Speaking
Strategic Planning
Leadership
Management
Client Services
Case Management
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Discover more about BAYADA Home Health CareWhat is Marisa Scott-Robson email address?
Email Marisa Scott-Robson at [email protected]. This email is the most updated Marisa Scott-Robson email found in 2026.
How to contact Marisa Scott-Robson?
To contact Marisa Scott-Robson send an email to [email protected].
What company does Marisa Scott-Robson work for?
Marisa Scott-Robson works for BAYADA Home Health Care
What is Marisa Scott-Robson's role at BAYADA Home Health Care?
Marisa Scott-Robson is Director
What is Marisa Scott-Robson's Phone Number?
Marisa Scott-Robson's phone (413) ***-*392
What industry does Marisa Scott-Robson work in?
Marisa Scott-Robson works in the Hospitals And Health Care industry.
Marisa Scott-Robson Email Addresses
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