Marilyn Rivas

Marilyn Rivas is currently making significant strides as a Retail Specialist at Desoto Jewelry, where her extensive background in customer service and finance is proving invaluable. With a strong foundation in the financial services industry, Marilyn brings a unique perspective to the retail sector, enhancing the customer experience through her exceptional interpersonal skills and commitment to building lasting relationships. Her bilingual proficiency in English and Spanish allows her to connect with a diverse clientele, ensuring that all customers feel valued and understood.

At Desoto Jewelry, Marilyn is actively involved in key projects aimed at driving brand loyalty and increasing customer engagement. She leverages her expertise in sales and credit analysis to provide tailored solutions that meet the specific needs of each customer. Her passion for the jewelry industry is evident in her dedication to ensuring that every piece sold not only meets quality standards but also resonates with the customer’s personal style and preferences.

In addition to her retail responsibilities, Marilyn is adept at managing repairs completed on premises, showcasing her attention to detail and commitment to customer satisfaction. Her ability to navigate complex financial concepts, honed through years of experience as a Mortgage Processor, enhances her capability to assist customers with financing options for their jewelry purchases. With a focus on delivering outstanding customer service, Marilyn is a key asset to Desoto Jewelry, driving both sales and customer loyalty while fostering a welcoming and engaging shopping environment.