Marie Sokol
Sr. Assistant Vice President Account Management - Healthcare at EXL | Colorado Springs, Colorado, United States
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Marie Sokol serves as the Senior Assistant Vice President of Account Management - Provider at EXL, where she plays a pivotal role in fostering strategic partnerships within the healthcare sector. With over 20 years of extensive experience in contact center management, customer relationship management (CRM), and business process outsourcing (BPO), Marie is adept at navigating the complexities of client needs and expectations. Her expertise lies in developing innovative solutions that not only enhance customer engagement but also drive significant business revenue.
At EXL, Marie leads key projects that focus on optimizing operational efficiency and enhancing service delivery for some of the largest healthcare payers in the United States. Her collaborative approach has been instrumental in establishing EXL as a trusted partner for nine of the top ten US insurance companies and six of the top ten US healthcare payers. By leveraging her skills in project management and vendor management, she ensures that client objectives are met with precision and that operational processes are continuously refined for maximum effectiveness.
Marie is passionate about creating a culture of excellence within her teams, emphasizing the importance of communication and people management in achieving customer success. Her commitment to delivering high-quality service and innovative solutions has not only strengthened client relationships but has also positioned EXL as a leader in the industry. As she continues to drive impactful initiatives, Marie remains focused on harnessing the power of technology and data analytics to further enhance client satisfaction and operational performance in the ever-evolving healthcare landscape.
Sr. Assistant Vice President Account Management - Healthcare at EXL in August 2024 to Present
Director / Sales (Farming) - Healthcare at Wipro Limited in January 2021 to January 2024
Client Services Executive - Healthcare at Cognizant in January 2020 to January 2021
Director - Client Services (BPO Healthcare) at Firstsource in January 2005 to January 2020
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Account Management
Customer Experience
Business Development
Recruiting
Call Centers
Marketing
Vendor Management
Sales
Budgets
Software Documentation
Business Process Improvement
Public Relations
Outsourcing
Customer Relationship Management (CRM)
Call Center
Sales Operations
Marketing Management
Performance Management
Customer Satisfaction
Operations Management
Strategic Planning
Budgeting
Project Management
Microsoft Excel
Microsoft Word
Outlook
Management
Customer Service
Training
Time Management
Team Leadership
Team Building
Interviewing
Customer Engagement
Client Relations
Transition Management
Negotiation
Business Relationship Management
Client Services
Lead Generation
Contract Negotiation
People Management
Training & Development
Customer Support
Communication
Process Improvement
Leadership
Presentations
Sales Management
Executive Management
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Discover more about EXLWhat is Marie Sokol email address?
Email Marie Sokol at [email protected]. This email is the most updated Marie Sokol email found in 2026.
What is Marie Sokol phone number?
Marie Sokol phone number is +15702872434.
How to contact Marie Sokol?
To contact Marie Sokol send an email to [email protected]. If you want to call Marie Sokol try calling on +15702872434. (updated on October 29, 2024)
What company does Marie Sokol work for?
Marie Sokol works for EXL
What is Marie Sokol's role at EXL?
Marie Sokol is Sr. Assistant Vice President Account Management - Healthcare
What industry does Marie Sokol work in?
Marie Sokol works in the Appliances, Electrical, And Electronics Manufacturing industry.
Marie Sokol Email Addresses
Marie Sokol Phone Numbers
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