Maria Pantoja
Operations Manager at Amazon | Dallas, Texas, United States
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Maria Pantoja currently serves as an OTR Area Manager (L4) at Amazon's Delivery Station HDA1 in Coppell, TX, where she leverages her extensive background in management and accounting to drive operational excellence. Since June 2023, Maria has taken on the challenge of working autonomously to make complex analytical decisions that directly impact the efficiency and effectiveness of delivery operations. Her role involves creating and implementing mechanisms to ensure that all Delivery Station metrics, including DSLP (Delivery Station Launch Plan), OODT (On-Time Delivery), and DVIC (Delivery Vehicle Inspection Compliance), are consistently met or exceeded.
Maria's expertise in process improvement is complemented by her Six Sigma certification, which she utilizes to streamline operations and enhance productivity. She is adept at training and developing team members, fostering a culture of continuous improvement within her team. Her bilingual proficiency in Spanish and English enables her to communicate effectively with a diverse workforce and build positive relationships with both clients and colleagues. This skill set is particularly valuable in a fast-paced environment like Amazon, where clear communication and collaboration are essential for meeting crucial time constraints.
In addition to her operational responsibilities, Maria is committed to meticulous attention to detail, ensuring that all administrative tasks are executed flawlessly. Her strong organizational skills allow her to prioritize multiple tasks efficiently, contributing to the overall success of the delivery station. As she continues to navigate the complexities of her role, Maria remains focused on driving results and enhancing customer satisfaction, making her an invaluable asset to the Amazon team.
Operations Manager at Amazon in May 2022 to Present
Process Assistant at Amazon in September 2020 to May 2022
Liquor Store Manager at Liquor Depot USA in January 2020 to August 2020
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Lean Six Sigma
Six Sigma
Lean Process Improvement
Yellow Belt
Process Improvement
Operations Management
Logistics Management
Training
Standard Operating Procedure (SOP)
Customer Service
Problem Solving
Team Leadership
Accounting
Administration
Finance
Data Entry
Microsoft Office
Training & Development
Leadership
Decision-Making
Communication
Spanish
English
Service Focused
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Discover more about AmazonWhat is Maria Pantoja email address?
Email Maria Pantoja at [email protected]. This email is the most updated Maria Pantoja email found in 2026.
How to contact Maria Pantoja?
To contact Maria Pantoja send an email to [email protected]. (updated on October 24, 2024)
What company does Maria Pantoja work for?
Maria Pantoja works for Amazon
What is Maria Pantoja's role at Amazon?
Maria Pantoja is Operations Manager
What is Maria Pantoja's Phone Number?
Maria Pantoja's phone (214) ***-*416
What industry does Maria Pantoja work in?
Maria Pantoja works in the Retail industry.
Maria Pantoja Email Addresses
Maria Pantoja Phone Numbers
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