Maria N
Customer Centers Operations at AT&T | Dallas, Texas, United States
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Maria N. is a dynamic leader at AT&T, where she serves as the Director of Quality, M&P, and Process within the Consumer Digital business. With a focus on driving innovation and efficiency, Maria is currently spearheading one of the largest Salesforce transformation programs in the industry. This initiative not only aims to enhance customer relationship management (CRM) but also to streamline processes across various business units, ensuring that AT&T remains at the forefront of digital transformation.
In her role, Maria excels in vendor management, ensuring that partnerships are aligned with AT&T's strategic goals. She leverages her expertise in agile testing optimization to enhance project delivery and mitigate risks, fostering a culture of continuous improvement. Her creative problem-solving skills enable her to navigate complex challenges, while her initiative drives her teams to achieve significant milestones in project management and business process reengineering.
Maria's collaborative approach allows her to work effectively with senior leadership and cross-functional teams, ensuring that all stakeholders are engaged and informed throughout the change management implementation. Her passion for working with diverse teams from various cultural backgrounds enriches the collaborative environment, promoting a sense of confidence and enthusiasm among her colleagues. As a self-motivated professional, Maria is committed to delivering worthwhile results, making her an invaluable asset to AT&T's mission of providing exceptional service and innovative solutions in the ever-evolving telecommunications landscape.
Customer Centers Operations at AT&T in February 2023 to Present
AT&T Technology Services at AT&T in July 2019 to February 2023
Managing Consultant | ScrumMaster at IBM in November 2017 to July 2019
Senior Consultant at IBM in February 2012 to November 2017
Customer Service Representative at The Siemon Company in June 2010 to February 2012
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Program Management
Agile & Waterfall Methodologies
Product Development
Generative AI
Artificial Intelligence (AI)
Product Management
CRM
Data Center
Supply Chain
Telecommunications
Solution Selling
Key Account Management
Channel Partners
Business Development
Vendor Management
Cloud Computing
Outsourcing
Client Focus
Team Leadership
Leadership
Risks and issues management
Stakeholders management
Initiative and Creative Problem Solving
Project Management
Self Motivation and Drive to Succeed
Project Governance
Service Delivery
Integration
IT Service Management
Business Process
IT Strategy
Pre-sales
Business Transformation
Solution Architecture
Project Delivery
Stakeholder Management
Customer Relationship Management (CRM)
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Discover more about AT&TWhat is Maria N email address?
Email Maria N at [email protected]. This email is the most updated Maria N email found in 2026.
How to contact Maria N?
To contact Maria N send an email to [email protected]. (updated on November 04, 2024)
What company does Maria N work for?
Maria N works for AT&T
What is Maria N's role at AT&T?
Maria N is Customer Centers Operations
What is Maria N's Phone Number?
Maria N's phone (214) ***-*144
What industry does Maria N work in?
Maria N works in the Telecommunications industry.
Maria N Email Addresses
Maria N Phone Numbers
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