Marcel Cyr
Principal - Technical Process Quality Manager at AT&T | Knoxville, Tennessee, United States
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
Marcel Cyr currently serves as the Principal - Technical Process Quality Manager at AT&T, where he leverages his extensive background in leadership and program management to drive significant operational improvements across the organization. With a strong focus on enhancing customer experience and optimizing processes, Marcel spearheads complex, cross-functional initiatives that align with AT&T's strategic goals. His expertise in agile methodologies allows him to effectively develop operational strategies that not only meet business unit requirements but also enhance return on investment (ROI) and reduce operational expenses.
In his role, Marcel is deeply involved in data-driven analysis, utilizing robust metrics to craft compelling business cases for process and quality improvement initiatives. His ability to interpret data and translate it into actionable insights has been instrumental in supporting senior leadership's decision-making processes. He has successfully managed various key projects that emphasize cost reduction while simultaneously driving revenue growth, showcasing his proficiency in strategic problem-solving and cost/benefit analysis.
Marcel's skill set is further complemented by his experience in vendor management and quality assurance within contact centers, where he has implemented Six Sigma methodologies to streamline operations and enhance service delivery. His strong interpersonal and strategic leadership skills enable him to foster collaboration across teams, ensuring that all stakeholders are aligned and engaged in achieving common objectives. As a certified Project Management Professional (PMP), Marcel continues to exemplify excellence in the telecommunications industry, making a significant impact on AT&T's operational success and customer satisfaction.
Principal - Technical Process Quality Manager at AT&T in December 2014 to Present
Associate Director - Network Process Quality at AT&T at AT&T in January 2025 to Present
Sr. Product Marketing Manager at AT&T in May 2011 to December 2014
Area Manager - Project Management / Customer Care at AT&T in July 2007 to May 2011
See more
See less
Product Design
Product Strategies
Presentations
Critical Thinking
Project Plans
Technical Requirements
Written Communication
Schedule Development
Relationship Building
Readiness
Attention to Detail
Leading Meetings
Call Center Development
Product Lifecycle Management
Process Quality Improvement
Project Management
Management
Leadership Development
Telecommunications
Wireless
Product Marketing
MPLS
Managed Services
Cloud Computing
Unified Communications
VoIP
Marketing Strategy
Call Centers
Vendor Management
Wireless Networking
Solution Selling
Direct Sales
Account Management
IP
Creative Problem Solving
Broadband Networks
Interpersonal Leadership
Strategic Leadership
Cross-functional Team Leadership
Business Process Improvement
Business Strategy
Data Analysis
Customer Experience
Organizational Effectiveness
Cost Reduction
Strategic Planning
Six Sigma
Customer Service Management
Strategic Thinking
Drive Results
Consolidation
JIRA
Microsoft Office
Microsoft Project
Adobe Illustrator
Data Visualization
Information Graphics
Business Analytics
Business Intelligence (BI)
Microsoft Excel
Statistics
Communication
See more
See less
Discover more about AT&TWhat is Marcel Cyr email address?
Email Marcel Cyr at [email protected]. This email is the most updated Marcel Cyr email found in 2026.
What is Marcel Cyr phone number?
Marcel Cyr phone number is +16153362019 and +18652300205.
How to contact Marcel Cyr?
To contact Marcel Cyr send an email to [email protected]. If you want to call Marcel Cyr try calling on +16153362019 and +18652300205. (updated on October 29, 2024)
What is Marcel Cyr net worth?
Marcel Cyr has an estimated net worth of $375,000 to $499,999
What company does Marcel Cyr work for?
Marcel Cyr works for AT&T
What is Marcel Cyr's role at AT&T?
Marcel Cyr is Principal - Technical Process Quality Manager
What industry does Marcel Cyr work in?
Marcel Cyr works in the Telecommunications industry.
Marcel Cyr Email Addresses
Marcel Cyr Phone Numbers
looking for?
Find personal and work emails for over 250M professionals.
People like Marcel Cyr
Board Of Directors at IMMAC-ACT
Co-owner / Operations Manager at Carter Custom
Teller Supervisor at Christian Financial Credit Un
Operations Manager at Green Mountain Care
Junior Video Production Specialist at Living Security
Writer/Editor/Photographer at Ozweldian Photojournalism
Ciderist at Bishop Cider Co.
Regional Manager at Stryker
CVSO at Hancock County Veteran Service Office
Scientific Instrument Maker at Harvard University
trying to figuer out where this country is going at if you can show me how---i can do it
Senior Data Scientist at Databricks
Investment Consultant at Morgan Stanley
Owner at A.D.i. Advertising
Quality Assurance Specialist at Nxtbook Media
Retail Market Leader/VP at Synovus
Store Manager at Dunmore Financial Center
physician/professor at Massachusetts General Hospital
Administrator at Brookshire Residence and Rehabilitation Center
Associate Professor at Ithaca College
Show more
Show less