Image of Manuel José Muñoz Calero

Manuel José Muñoz Calero

Product Support Engineer @ Tektronix (contractor)

Database Engineer at Huawei Technologies

Madrid Area, Spain

Ranked #1,293 out of 25,860 for Product Support Engineer in United States

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Manuel José Muñoz Calero's Email Addresses & Phone Numbers

Manuel José Muñoz Calero's Work Experience

Tektronix (contractor)

Product Support Engineer

March 2014 to March 2015

The Now Factory, an IBM company

Linux Support Engineer

June 2013 to March 2014

Ericsson (contractor)

Infrastructure Engineer

December 2012 to April 2013

Madrid Area, Spain

Manuel José Muñoz Calero's Education

Universidad de Las Palmas de Gran Canaria

Bachelor's Degree Computer Sciences Ingeniería Técnica en Informática de Sistemas (225 ECTS)

1998 to 2001

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Manuel José Muñoz Calero's Estimated Salary Range

About Manuel José Muñoz Calero's Current Company

Tektronix (contractor)

TekComms is an OSS/BSS software company and is currently involved in Customer Experience Management products/services in the Mobile Telecoms arena. • Administering, troubleshooting and ensuring continuous operation of TekComms product (TouchPoint) deployed at customer sites (O2 UK, Swisscom, Telstra, Starhub, Vodafone Spain, Ireland, UK, Italy, Czech Republic, Germany, Qatar, Egypt, South Africa, Turkey, Albania, T-Mobile USA and...

Frequently Asked Questions about Manuel José Muñoz Calero

What company does Manuel José Muñoz Calero work for?

Manuel José Muñoz Calero works for Tektronix (contractor)


What is Manuel José Muñoz Calero's role at Tektronix (contractor)?

Manuel José Muñoz Calero is Product Support Engineer


What is Manuel José Muñoz Calero's personal email address?

Manuel José Muñoz Calero's personal email address is m****[email protected]


What is Manuel José Muñoz Calero's business email address?

Manuel José Muñoz Calero's business email addresses are not available


What is Manuel José Muñoz Calero's Phone Number?

Manuel José Muñoz Calero's phone (**) *** *** 235


What industry does Manuel José Muñoz Calero work in?

Manuel José Muñoz Calero works in the Telecommunications industry.


About Manuel José Muñoz Calero

📖 Summary

System administrator with 10+ years' experience. Expertise in systems design, implementation and support, software development, databases, networking, troubleshooting, monitoring and reducing costs. 1. Operating systems RedHat, Debian ,Suse, Solaris, BSD. Scripting (bash, ksh, php, awk). Monitoring (nagios, cacti, xymon). 2. Hardware IBM, Sun, Dell, Juniper, Coyote, Cisco and more. 3. Virtualization Vmware ESXi, KVM and Xen hypervisor. 4. Security wireshark/tcpdump, ssh, ssl, vpn, nmap, firewalls and cryptography. 5. Communications. TCP/IP. Design and troubleshooting. UNIX application layer services. GPRS/3G/LTE. 6. Software development C, C++, Fortran, Clisp. JIRA, svn and bugtracking tools. 7. Relational databases Design and administration. Oracle (PL/SQL, SQL*Loader). MySQL. PostgreSQL. ETL.Product Support Engineer @ TekComms is an OSS/BSS software company and is currently involved in Customer Experience Management products/services in the Mobile Telecoms arena. • Administering, troubleshooting and ensuring continuous operation of TekComms product (TouchPoint) deployed at customer sites (O2 UK, Swisscom, Telstra, Starhub, Vodafone Spain, Ireland, UK, Italy, Czech Republic, Germany, Qatar, Egypt, South Africa, Turkey, Albania, T-Mobile USA and Netherlands, du Emirates and Safaricom). • Traffic analysis for Aif, Gb, IuPS, IuCS, Gn2G, Gn3G, GTPv2, S1-MME and CSFB interfaces in 2G/3G/LTE networks. • Unix scripting, awk, RedHat 5/Solaris 10 administration. • Oracle 11g data mining and SAP Business Objects support. • Troubleshooting and resolving customer issues and ensuring SLAs terms are met. • Managing customer support communications through complete issue lifecycle. • Cooperating with development and DBA teams to track and resolve bugs. From March 2014 to March 2015 (1 year 1 month) Linux Support Engineer @ The Now Factory is a leading provider of Active Subscriber Intelligence (CEM/OSS), providing telcos with an in-depth and holistic view of the subscriber data journey. • Performing support activities including troubleshooting hardware (HP servers) and software (SourceWorks DPI) issues for Vodafone ES/UK/IE/DE/GR/TR/ZA/PT/IT/EG/NZ/IN/AL/GH/MT, T-Mobile US/AT/NL, Everything Everywhere UK, HKCSL, M1 Singapore and Cosmote Greece. • Ubuntu servers administration and performance tuning: 115 Gn, 4G/LTE, Gp probes and load balancers. • Wireshark-based GTP-C/GTP-Cv2, GTP-U and xDRs traffic analysis. • ksh/bash scripting for automating tasks and GTP traffic analysis. • Nagios deployment, administration, bespoke scripts development and SNMP integration. • Deploying software and firmware upgrades. • Customer review meeting including SLA reviews. • Close work with development teams to produce fixes. • Producing relevant technical documentation and defining and refining processes. From June 2013 to March 2014 (10 months) Infrastructure Engineer @ SASN (traffic inspection tool in multi-vendor and multi-access networks, policy control and charging) server farms at Ericsson R&D Spain. • Systems support to 150 designers/testers. • SUSE Linux Enterprise Server 11 administration. Massive machines migrations. • TCP/IP LAN administration, DNS and security policies implementation. • Over 250 Oracle Sun Fire and Netra servers, 125 Extreme copper/fiber switches and 500 VMWare ESXi virtual machines. From December 2012 to April 2013 (5 months) Madrid Area, SpainLinux/Solaris Systems Administrator @ • Level 3 Network and Security Operation Center mission critical technical support to contextual marketing provider Pontis (Top 50 2011 Israeli startup) for their high-performance computing platforms for Vodafone's prepaid and postpaid customers in Spain, Portugal, Germany, UK, Ireland, Italy and Greece. • Infrastructure development, Solaris/Linux administration, platforms monitoring, networking definition and tests, balanced services and IPsec VPN implementation and CPD tasks. • In touch with customer and Vodafone's networking engineers. International environment and English speaking job. • Over 200 machines (most of them HA or cluster) including IBM System x/Sun Fire X/IBM PowerVM servers, IBM BladeCenter H, Juniper SSG Series firewalls, Coyote Point L4/L7 balancers, Cisco Catalyst switches, XiV, 3PAR, StorageTek and NetApp storage and Brocade/Nortel fiber channel switches. IBM LPAR/Xen/ESXi virtualized machines. • Other server farms co-administered by me: Partido Popular (www.pp.es/www.rajoy.es), FAES (www.faes.es), El Economista (www.eleconomista.com), Proyecto Municipa (Government of Madrid), Mintigo (B2B marketing), Kimia (mobile business) and Impronta (Servicaixa tickets). From March 2011 to August 2012 (1 year 6 months) Madrid Area, SpainIntegration Engineer @ • Omega & Omega Calidad, iGRI TdE corporate monitoring systems operation for CENAGES (ESPATEL National Network Management Centre), Telefonica's main hub for B2B call centers worldwide, serving 1002 and 1004. • Call accounting, tracking and logging systems (CPSA, CCIP, 118AB, [email protected]) monitoring. Huge activity (500.000 calls/day, 20.000 operators all over the world). • Corporate intranet/web for plataforms monitoring project, Joomla (PHP/JavaScript) development and administration. • Business activity modeling for database (centers, groups, operators, customers, routers, network probes, calls...). • Large data loads from several external heterogeneous systems. • Oracle 10g medium-size database administration and performance tuning. • Sun sparc Solaris servers administration. ksh and perl systems programming. • e-Advertising campaigns monitoring. IBM WebSphere MQ-based SMS messaging system. From January 2009 to January 2011 (2 years 1 month) Madrid Area, SpainOracle Developer @ SPRA project: Movistar Imagenio Televisión (IPTV) OSS/BSS provisioning system. • Database patching. PL/SQL/Oracle 9i development, ETL processes and software testing. Solaris 8 environment. From June 2008 to October 2008 (5 months) Madrid Area, SpainBI Developer @ • Microsoft SQL Server data migration and models design. • Transact-SQL ETL processes. OLAP, MicroStrategy. • BI project for Hospital de Santa Tecla (Tarragona). • Datamart project for IEC (Institut d’Estudis Catalans). From February 2007 to July 2007 (6 months) Barcelona Area, SpainOracle Developer @ • Hospital Information System (Selene) implementation for Canary Islands Health Service. Multilayered architecture (Java/Oracle). • PL/SQL/Oracle 9i development, AIX 5L 5.3 environment. • Data mining and data migration. Massive data cleaning and mapping. • Three medium size hospitals. 48h live implantation processes. 10M€ budget project. From February 2006 to February 2007 (1 year 1 month) Las Palmas De Gran Canaria Area, SpainLAMP Developer @ • Content management systems, corporate intranet, e-commerce and reservation systems development. LAMP stack. • Fedora/Suse GNU/Linux and MySQL administration. From April 2004 to February 2006 (1 year 11 months) Las Palmas De Gran Canaria Area, SpainBachelor's Degree, Computer Sciences, Ingeniería Técnica en Informática de Sistemas (225 ECTS) @ Universidad de Las Palmas de Gran Canaria From 1998 to 2001 Manuel José Muñoz Calero is skilled in: Unix, Solaris, TCP/IP, MySQL, System Administration, Bash, Apache, Network Administration, Telecommunications, Cloud Computing, Security, Troubleshooting, Integration, Firewalls, Red Hat Linux


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In a nutshell

Manuel José Muñoz Calero's Personality Type

Introversion (I), Intuition (N), Thinking (T), Judging (J)

Average Tenure

1 year(s), 1 month(s)

Manuel José Muñoz Calero's Willingness to Change Jobs

Unlikely

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