Manish Patel
AVP Digital Product Owner at Synchrony | Chicago, Illinois, United States
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As the AVP Digital Product Owner at Synchrony, Manish Patel leverages his extensive expertise in product management and customer experience to drive innovative solutions that meet the evolving needs of retail clients. With a strong emphasis on customer-centricity, Manish is dedicated to uncovering insights that not only enhance user engagement but also generate significant financial value for the business. Currently, he is spearheading the development of a new Servicing Platform, effectively managing two agile teams through the SAFe methodology. This approach ensures that both teams operate efficiently within 2-week sprints, allowing for rapid iteration and responsiveness to market demands.
One of the key projects under Manish's leadership involves the creation of a New Rewards Experience Micro Frontend, designed specifically for Synchrony’s retail card clients. This initiative aims to enhance customer loyalty and engagement by providing a seamless and personalized rewards experience. Simultaneously, the second agile team is focused on integrating various Micro Frontend feature applications into the overarching Servicing Platform, ensuring a cohesive and efficient user experience across all touchpoints.
Manish's multi-hat mindset encompasses not only product management but also marketing, operations, and omnichannel sales, enabling him to bridge gaps across departments and foster cross-functional collaboration. His skills in messaging, communication, and creative development play a crucial role in aligning team objectives with customer expectations. By combining strategic foresight with hands-on leadership, Manish Patel is not just enhancing Synchrony’s product offerings; he is redefining the customer journey in the retail financial services landscape.
AVP Digital Product Owner at Synchrony in June 2023 to June 2024
AVP, Digital Product Owner at Synchrony in January 2020 to June 2023
Product Manager - Product & Innovation Group - Device Protection at U.S. Cellular in April 2016 to March 2018
Product Manager - Product & Innovation Group - Connected Home at U.S. Cellular in September 2015 to March 2016
Product Manager Graduate Internship - Product & Innovation Group - Connected Home at U.S. Cellular in June 2015 to August 2015
Cofounder at PashminaChic in October 2012 to January 2015
Product Manager at Anatomical Worldwide in January 2012 to September 2012
Franchisee / Multi Unit Operator at Dunkin' Brands in May 2001 to December 2011
Account Manager at RMS Business Systems in January 1999 to January 2001
Marketing Analyst / Inside Representative Internship at Hewlett Packard in June 1998 to December 1998
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Chatbot Development
Chatbot Responses
Chatbot Design
Chatbots
Generative AI
Generative AI Tools
Microsoft Excel
Messaging
Communication
Relationship Building
Sales Enablement
Go-to-Market Strategy
Product Management
Leadership
Marketing Strategy
Telecommunications
Customer Experience
Social Media Marketing
Account Management
Strategy
CRM
Marketing
E-commerce
Retail
SEM
Online Advertising
SEO
Product Development
Product Marketing
Operations Management
P&L Management
Project Management
Creative Development
Sales Management
B2B
Customer Retention
Business Development
Forecasting
Social Media
Sales Operations
Business Planning
Entrepreneurship
Market Research
User Experience Design
Strategic Planning
Business Analysis
Google Analytics
Google Adwords
SQL
Management
Team Building
Cross-functional Team Leadership
Customer Service
Coaching
Training
Client Relationship Building
Contract Negotiation
New Business Development
Networking
Creative Direction
JIRA
Cognos
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Discover more about SynchronyWhat is Manish Patel email address?
Email Manish Patel at [email protected] and [email protected]. This email is the most updated Manish Patel email found in 2026.
What is Manish Patel phone number?
Manish Patel phone number is +18474096644 and +16308981900.
How to contact Manish Patel?
To contact Manish Patel send an email to [email protected] or [email protected]. If you want to call Manish Patel try calling on +18474096644 and +16308981900. (updated on October 30, 2024)
What company does Manish Patel work for?
Manish Patel works for Synchrony
What is Manish Patel's role at Synchrony?
Manish Patel is AVP Digital Product Owner
What industry does Manish Patel work in?
Manish Patel works in the Machinery Manufacturing industry.
Manish Patel Email Addresses
Manish Patel Phone Numbers
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