Fully committed, efficient and highly motivated leader with proven track record for growth as well turn-around scenarios. Adds value through strong analytical skills combined with powerful execution capabilities, engagement and a well-developed leadership style.
Focusing on customer satisfaction and business development in the ever changing financial industry with a determination to provide high-quality services to leading financial institutions.
Specialties: Business development, hosted/managed services, strategic project management, leadership, key account management, corporate strategy, communications and branding.
Chief Operating Officer - COO @ From August 2013 to Present (2 years 3 months) Stockholm, SwedenActing CEO @ From June 2013 to August 2013 (3 months) Stockholm, SwedenChief Operating Officer - COO @ From January 2013 to June 2013 (6 months) Stockholm, SwedenVP Operations @ Responsible for Clearing & Settlement Operations as well as other company-wide operations-related initiatives. From May 2012 to January 2013 (9 months) Stockholm, SwedenVP Managed Services @ Heading up Orc Software's managed/hosted services departments including System Operations team, Technical Account Management team and FIX Integration team. The role includes inter alia process and procedure development within technical change management, software deployment strategy, incident management, customer service, customer communication, service level management and customer agreement. From June 2010 to May 2012 (2 years) Stockholm, SwedenHead of Client Service & Integration @ Heading up all of Neonet's customer service-related departments ranging from customer on-boarding, technical account management and full technical integration of customer's external system to 1st line customer support and monitoring functions. The role also involved customer relations and a close cooperation with other key internal department such as Sales, IT and Legal to build a strong offering for our sophisticated professional customers purchasing Neonet's managed software services. From October 2009 to June 2010 (9 months) Stockholm, SwedenSpecial Account & Project Management @ Account management for strategic key accounts channeling needs and opportunities with the rest of the organization. Included contract negotiations, technical account management, new sales, customer implementation projects and maintaining ongoing business relationship with customers such as large banks and brokers. Also managing projects connecting new marketplaces to further expand Neonet's services and product portfolio. From December 2008 to October 2009 (11 months) Stockholm, SwedenHead of XG Operations @ Building a new business arm as a start-up within the Neonet organization including planning and executing strategy for the Neonet XG software services. Including organizational development of this new area, account management, negotiations, product strategy, customer service, vendor relationships, sales strategy, legal aspects etc. From March 2007 to November 2008 (1 year 9 months) Stockholm, SwedenBusiness Development & Communications Manager @ Off to a running start with coordinating the IPO of Neonet including prospectus, road shows and to set up communications plan and policies for a listed company. Managed production of numerous financial reports and press releases. Produced marketing materials and media initiatives in close collaboration with agencies. Project management of cross border group projects including acquisition of another company all the way to the full integration. Handed over Communications to new Head of Communications in March 2007. From August 2000 to March 2007 (6 years 8 months) Stockholm, SwedenManagement Trainee and Communications Manager @ - Web director
- Public Affairs Coordinator
- Strategic communication and branding
- Telia Management Trainee program From August 1995 to June 2000 (4 years 11 months) Stockholm, SwedenPublic Affairs @ Coordinator of Telia group's public affairs activities including communication strategy planning and execution towards relevant key target groups such as NGO, political organizations and trade unions. From 1995 to 2000 (5 years) Stockholm, SwedenProduct Management @ Worked with product management within KPN's fixed telecom services introducing new digital technology and phasing out analogue services.
The position was a part of an exchange program between Telia and KPN. From 1996 to 1996 (less than a year) The Hague Area, Netherlands
MSc, Industrial Engineering & Management @ The Institute of Technology at Linköping University From 1990 to 1995 Teknisk @ Platenskolan, Motala From 1987 to 1990 Magnus Carlblick is skilled in: Business Strategy, Business Intelligence, New Business Development, Customer Relations, Trading Systems, Operations Management, Marketing Strategy, Smart Order Routing, Capital Markets, SaaS, Managed Services, Electronic Trading, Team Leadership, Situational Leadership, Salesforce.com, Routing, Strategy, Trading, Change Management, Management, Equities, Business Development, Integration, Product Management, Cross-functional Team..., Project Management, Mergers & Acquisitions, Leadership, Account Management, Contract Negotiation, Financial Markets