Manager, Account Management @ From July 2015 to Present (6 months) Washington D.C. Metro AreaSenior Associate, Account Management @ • Served as a point of contact for C-Suite and Executive level members across 8 products and a pool of 220+ memberships. • Managed against frequently competing priorities and high task volumes, exhibiting exceptional attention to detail. • Consistently met and exceeded weekly pacing goals for membership renewal, upsell and quality assurance call scheduling. • Constructed LOAs, Amendments and Statement of Work contracts. • Reviewed 180+ active contracts, identifying a strategy to ensure consistency in contracting process and CRM reporting. • Pulled monthly revenue reports for two multi-product verticals utilized in Executive level revenue reviews. • Presented membership experience analyses for product development teams. • Led recruitment strategy and outreach for 5 membership summit events. • Selected among competitive group of Associates to participate in the Account Management Internship, covering trainings in Manager responsibilities, concluding with a final presentation for senior leadership across the firm. • Volunteered as an interview coach for adults and teens in the greater Washington, D.C area. From May 2014 to June 2015 (1 year 2 months) Washington D.C. Metro AreaPresident @ From December 2012 to December 2013 (1 year 1 month) Summer Associate @ From July 2012 to September 2012 (3 months) Intern @ From May 2012 to June 2012 (2 months) Waitress @ From January 2011 to August 2011 (8 months) Washington D.C. Metro Area

Bachelor of Arts (B.A.), American Studies @ The George Washington University From 2011 to 2013 Connecticut College From 2010 to 2010 Georgetown Day School From 1995 to 2009 Maaike Ravesteijn is skilled in: Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Public Speaking, Organizational Leadership, Customer Service, English, Windows, Research, Social Media Marketing, Early-stage Startups, Customer Facing Roles