Lucy Robinson
Operations Manager at WTW | United Kingdom
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Lucy Robinson serves as an Operations Manager at WTW, where she plays a pivotal role in driving change management initiatives within the organization. Reporting directly to the Head of Change, Lucy leverages her extensive process knowledge and strong analytical skills to enhance operational efficiency and improve client service delivery. Her expertise in the Placing and Billing processes allows her to navigate complex workflows and ensure that all activities align with the company's strategic objectives.
In her current role, Lucy is responsible for managing multiple projects simultaneously, demonstrating her exceptional multitasking abilities and time management skills. She excels in stakeholder management, effectively engaging with diverse teams and clients to gather insights and foster collaboration. Her strong communication and interpersonal skills enable her to influence key stakeholders, ensuring that everyone is aligned and informed throughout the change management process.
One of Lucy's key projects involves the implementation of a new client service proposition, where she utilizes her problem-solving skills to identify challenges and develop innovative solutions. Her commitment to personal development and teamwork is evident as she actively seeks feedback and encourages open dialogue among her peers. Additionally, her volunteering experience enriches her understanding of community needs, further enhancing her ability to connect with clients on a personal level.
Overall, Lucy Robinson's blend of operational expertise, strong communication skills, and a proactive approach to change management positions her as a valuable asset to WTW, driving continuous improvement and delivering exceptional results for clients.
Operations Manager at WTW in January 2018 to Present
Operations Manager at WTW in August 2015 to January 2018
Team Secretary at WTW in May 2013 to August 2015
Contract Administrator at Intertek in May 2010 to May 2013
Contract Administrator at Veolia UK in March 2009 to May 2010
PM Planner at Barloworld Handling ltd in January 2007 to March 2009
Sales Office Administrator at CTL Components plc in May 1996 to August 2006
Accounts Assistant at J&J Securities Ltd in July 1993 to April 1996
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Operations Management
Personal Development
Teamwork
Communication
Interpersonal Skills
People Skills
Insurance
Skilled Multi-tasker
Time Management
Volunteering
Business Objects
Microsoft Office
PeopleSoft
Salesforce.com Administration
SAP
SharePoint Administration
Fire Safety
Manual Handling
Administration
PowerPoint
General Insurance
Microsoft Word
Management
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Discover more about WTWWhat is Lucy Robinson email address?
Email Lucy Robinson at [email protected]. This email is the most updated Lucy Robinson email found in 2026.
How to contact Lucy Robinson?
To contact Lucy Robinson send an email to [email protected].
What company does Lucy Robinson work for?
Lucy Robinson works for WTW
What is Lucy Robinson's role at WTW?
Lucy Robinson is Operations Manager
What is Lucy Robinson's Phone Number?
Lucy Robinson's phone +44 ** **** *233
What industry does Lucy Robinson work in?
Lucy Robinson works in the Insurance industry.
Lucy Robinson Email Addresses
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