Lucus Witt
End User Computing and Collaboration Director at Baptist Health | Morrisville, North Carolina, United States
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As the End User Computing and Collaboration Director at Baptist Health, Lucus Witt plays a pivotal role in enhancing operational efficiency and driving innovation within the organization. With a proven track record of increasing employee retention by 20% and improving customer satisfaction by 7%, Lucus has demonstrated a keen ability to align IT strategies with organizational goals. His leadership over the Service Desk, On-Site Technician, and Quality Assurance teams has been instrumental in fostering a culture of accountability and excellence, particularly through the integration of ITIL standards.
Lucus has successfully spearheaded multiple key projects, including the onboarding of new customers, which he completed under budget and ahead of schedule, showcasing his exceptional project planning and execution skills. By implementing cost reduction measures through the consolidation of tools and the elimination of unused licenses, he has not only enhanced agent productivity by an impressive 150% but also created sustainable revenue streams for the organization.
His expertise in system deployment and integration, particularly with platforms like SharePoint and Windows Server, has allowed him to continually review and improve internal processes, ensuring that Baptist Health remains at the forefront of technological advancements. Lucus's strategic approach to staffing for ad hoc projects and his commitment to data analysis further underscore his dedication to driving efficiencies and delivering high-quality IT services. As he continues to lead initiatives that push the boundaries of collaboration and end-user computing, Lucus Witt remains a key asset to Baptist Health's mission of providing exceptional healthcare services.
End User Computing and Collaboration Director at Baptist Health in January 2023 to Present
Software Support Team Lead at Celonis in September 2021 to February 2023
Software Support Team Lead at Celonis in September 2021 to February 2023
Customer Service Center Director North America at Syntax in April 2019 to July 2021
Manager at Syntax in April 2009 to April 2019
Computer Technician at University of North Carolina General in July 2008 to April 2009
Help Desk Manager at Grove City College in June 2003 to June 2008
Computer Services and Support Manager at Grove City College in June 2003 to June 2008
HRT Laser Operator at Greenville Center for Sight in April 2003 to November 2003
Systems/Computer Operator at UPMC Horizon Hospital in June 1999 to June 2003
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Active Directory
Servers
Operating Systems
DHCP
Technical Support
VPN
Software Installation
Outsourcing
IT Operations
Data Center
Troubleshooting
IT Management
Virtualization
ITIL
Information Technology
IT Strategy
DNS
IT Service Management
System Administration
Vendor Management
Cloud Computing
Network Security
System Deployment
TCP/IP
Integration
Project Planning
Dynamic Host Configuration Protocol (DHCP)
Project Engineering
Cisco Technologies
Windows
VMware
Windows Server
Windows 7
XP
SharePoint
Microsoft Exchange
Windows XP
Management
Training
Networking
Help Desk Support
Hardware
Help Desk Implementation
Data Analysis
Sales Effectiveness
Sales Trainings
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Discover more about Baptist HealthWhat is Lucus Witt email address?
Email Lucus Witt at [email protected]. This email is the most updated Lucus Witt email found in 2026.
How to contact Lucus Witt?
To contact Lucus Witt send an email to [email protected].
What is Lucus Witt net worth?
Lucus Witt has an estimated net worth of $500,000 to $749,999
What company does Lucus Witt work for?
Lucus Witt works for Baptist Health
What is Lucus Witt's role at Baptist Health?
Lucus Witt is End User Computing and Collaboration Director
What is Lucus Witt's Phone Number?
Lucus Witt's phone (704) ***-*128
What industry does Lucus Witt work in?
Lucus Witt works in the Hospitals And Health Care industry.
Lucus Witt Email Addresses
Lucus Witt Phone Numbers
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