Lorie Ross
Assistant Vice President at PENNYMAC | Greater St. Louis
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Lorie Ross currently serves as the Operations Manager at PennyMac Loan Services, LLC, where she has established herself as a pivotal leader in the organization. With a strong focus on process improvement and risk management, Lorie has successfully developed and is now managing the Purchase Mac Team in the St. Louis office. Under her guidance, the team has not only met but consistently exceeded performance expectations, achieving recognition as top performers from Q4 2020 through Q1 2023. Her superior analytical skills and deep understanding of financial calculations, including current rate and pricing strategies, enable her to navigate complex underwriting and government guidelines effectively.
Lorie's expertise extends to loan servicing and banking, with a particular emphasis on assisting first-time homebuyers and managing U.S. VA loans. Her ability to foster strong team morale and promote open communication has created a collaborative environment that encourages shared success. By leveraging her negotiation and problem resolution skills, she ensures that her team remains focused and motivated, driving results that align with the company's strategic objectives. Lorie's commitment to maintaining product knowledge through system utilization has positioned her as a trusted resource within the organization, allowing her to provide exceptional customer service and support throughout the loan process. Her leadership not only enhances team performance but also contributes to the overall growth and success of PennyMac Loan Services, LLC.
Assistant Vice President at PENNYMAC in August 2024 to Present
Operations Manager at PENNYMAC in August 2020 to September 2024
Vice President, Mortgage Lending at Guaranteed Rate Affinity in September 2019 to August 2020
Home Mortgage Consultant at Wells Fargo Home Mortgage in July 2018 to September 2019
Mortage Loan Specialist NMLS#1019467 #1057 at Ditech Financial LLC in April 2017 to July 2018
AVP, Loss Mitigation Processing at US Bank Home Mortgages in December 2015 to August 2016
Manager 2, Single Point of Contact at US Bank Home Mortgages in December 2014 to December 2015
AVP- Direct Operations at Nationstar Mortgage in March 2013 to April 2014
Retail Lending at State Farm Bank in January 2013 to May 2013
Centralized Retail Lending Specialist at Wells Fargo Home Mortgage in September 2011 to May 2012
Director, Client Care and Servicing for Real Estate Lending Operations at CitiMortgage in March 2006 to August 2008
VP, Service Delivery and Customer Communication at CitiMortgage in January 2004 to February 2006
VP, Research and Quality Services at CitiMortgage in January 2000 to December 2003
Manager, Executive Communications at CitiMortgage in December 1997 to December 1999
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Mortgage Lending
Mortgage Banking
Negotiation
Customer Satisfaction
Loans
Team Building
Process Improvement
Loan Servicing
Analysis
Microsoft Excel
Customer Service
Banking
Loan Origination
Residential Mortgages
Employee Relations
Business Analysis
Management
Budgets
Risk Management
Customer Experience
Credit
Business Process Improvement
Analytical Skills
Real Estate
Sales
Customer Relationship Management (CRM)
Team Leadership
Microsoft Office
Working with First-Time Home Buyers
U.S. VA Loans
Mortgage Underwriting
Funding
NMLS Licensed
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Discover more about PENNYMACWhat is Lorie Ross email address?
Email Lorie Ross at [email protected] and [email protected]. This email is the most updated Lorie Ross email found in 2026.
What is Lorie Ross phone number?
Lorie Ross phone number is +19365549889 and +16364742425.
How to contact Lorie Ross?
To contact Lorie Ross send an email to [email protected] or [email protected]. If you want to call Lorie Ross try calling on +19365549889 and +16364742425. (updated on October 29, 2024)
What is Lorie Ross net worth?
Lorie Ross has an estimated net worth of $150,000 to $249,999
What company does Lorie Ross work for?
Lorie Ross works for PENNYMAC
What is Lorie Ross's role at PENNYMAC?
Lorie Ross is Assistant Vice President
What industry does Lorie Ross work in?
Lorie Ross works in the Financial Services industry.
Lorie Ross Email Addresses
Lorie Ross Phone Numbers
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