Liz T
Senior Director, Global Customer & Digital Support at Caterpillar Inc. | Dunlap, Illinois, United States
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As the Senior Director of Digital Support & Operations at Caterpillar Inc., Liz T. brings a wealth of expertise and a proven track record of success in the realm of digital technology and operational efficiency. With 25 years of experience, she has cultivated a deep understanding of program delivery management and strategic planning, which has been instrumental in leading the Customer & Dealer Support team. This team is dedicated to providing world-class support for over 50 digital products, ensuring that both customers and dealers receive exceptional service and resources to maximize their operational capabilities.
Liz’s authentic leadership style fosters a culture of continuous improvement and innovation within her team. By leveraging her strong program management skills and technical acumen, she has spearheaded key projects that enhance business process improvement and streamline operations. Her commitment to quality and on-time delivery of commitments has not only elevated the performance of her team but has also significantly contributed to Caterpillar's reputation as a leader in the industry.
In her role, Liz excels in change management and the software development life cycle (SDLC), guiding her team through the complexities of digital transformation. She is adept at implementing ITIL service strategies that align with business objectives, ensuring that the digital support operations are both efficient and responsive to the evolving needs of the market. Through her strategic vision and team leadership, Liz T. continues to drive Caterpillar's digital initiatives forward, positioning the company for sustained success in an increasingly competitive landscape.
Senior Director, Global Customer & Digital Support at Caterpillar Inc. in March 2024 to Present
Senior Director of Software Engineering at Caterpillar Inc. in January 2021 to April 2024
Senior Software Engineering Manager - Global Service Applications at Caterpillar Inc. in July 2019 to January 2021
Software Engineering Manager - eCommerce at Caterpillar Inc. in February 2012 to July 2019
Technology Specialist - IT Service Management at Caterpillar Inc. in September 2007 to January 2012
6 Sigma Black Belt at Solar Turbines in September 2004 to September 2007
IT Analyst at Caterpillar Inc. in June 1999 to August 2004
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Leadership
Program Delivery Management
Strategic Planning
Six Sigma
Continuous Improvement
Program Management
Business Process Improvement
Change Management
Business Analysis
E-commerce
Product Development
Software Development Life Cycle (SDLC)
Cross-functional Team Leadership
Team Leadership
Process Improvement
ITIL Service Strategy
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Discover more about Caterpillar Inc.What is Liz T email address?
Email Liz T at [email protected]. This email is the most updated Liz T email found in 2026.
What is Liz T phone number?
Liz T phone number is +13092562983.
How to contact Liz T?
To contact Liz T send an email to [email protected]. If you want to call Liz T try calling on +13092562983. (updated on October 30, 2024)
What company does Liz T work for?
Liz T works for Caterpillar Inc.
What is Liz T's role at Caterpillar Inc.?
Liz T is Senior Director, Global Customer & Digital Support
What industry does Liz T work in?
Liz T works in the Transportation, Logistics, Supply Chain And Storage industry.
Liz T Email Addresses
Liz T Phone Numbers
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