Lisa Walker
Senior Vice President Operations -Agent Experience and Technical Operations at DISH Network | Denver Metropolitan Area
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Lisa Walker currently serves as the Senior Vice President of Operations - Agent Experience and Technical Operations at EchoStar Corporation, where she has been instrumental in driving operational excellence and enhancing customer experience for the past eight years. In her role, Lisa leads a diverse array of operations teams, focusing on delivering the tools, skills, and training necessary for agent success. Her leadership extends to critical areas such as Wireless Technical Care, case management, and care service continuity, ensuring that agents are equipped to handle complex customer inquiries effectively.
One of Lisa's key projects involves overseeing Level 3 and Level 4 technical support for intricate issues, where she applies her extensive expertise in technical troubleshooting tools and case management systems. She has played a pivotal role in the migration of billing platforms and network systems, streamlining processes that enhance operational efficiency. Lisa is also dedicated to fostering a culture of accountability and empowerment within her teams, addressing organizational challenges and change management struggles with innovative solutions.
Her commitment to mentoring and developing talent is evident in her approach to leadership, as she emphasizes the importance of personal empowerment and creative problem-solving in achieving business objectives. With a strong background in supply chain management, program management, and engineering management, Lisa combines her technical acumen with executive leadership skills to drive strategic initiatives that align with EchoStar's vision of innovation. Through her efforts, she continues to elevate the customer experience, ensuring that EchoStar remains a leader in the telecommunications industry.
Senior Vice President Operations -Agent Experience and Technical Operations at DISH Network in May 2023 to Present
Senior Vice President - Retail Wireless Operations at DISH Network in August 2022 to May 2023
Sr. Vice President of Operations - Manufacturing, Distribution, Logistics and Transportation at DISH Network in May 2021 to August 2022
Vice President, Manufacturing and Distribution at DISH Network in November 2018 to May 2021
Vice President of Manufacturing at DISH Network in November 2016 to November 2018
Chief Operating Officer - PE-backed multi-site Electronics Manufacturing and Design firm at Logic PD in October 2014 to November 2016
Vice President, Programs, Product and Quality (P&L owner) at Logic PD in October 2012 to October 2014
Vice President, Enterprise Program Management (P&L owner) at Logic PD in October 2010 to October 2012
Director, Enterprise Program Management (P&L owner) at Logic PD in October 2008 to October 2010
Program Manager at Logic PD in October 2006 to October 2008
Service Sales Engineer, Service Program Manager at MTS Systems in January 2002 to January 2006
Project Manager at ADC in January 2000 to January 2002
Field Service Instrumentation Engineer, Sales Application Engineer at Emerson Process Management (and Rep), Big River Zinc in January 1994 to January 2000
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Problem Solving
C Suite
Communication
Coaching
Mentoring
Change Management
Executive Leadership
Business-to-Business (B2B)
Public Speaking
Business Development
Manufacturing
Operational Excellence
Strategic Planning
Finance
Team Leadership
Supply Chain Management
Lean Manufacturing
Operations Management
Program Management
Strategy
P&L Management
Engineering
Product Design
Quality Assurance
Business Process Improvement
Budgets
P&L Responsibility
Forecasting
Electronics
Continuous Improvement
Transportation Management
MS Project
Salesforce.com
Warehouse Management Systems
Engineering Management
Leadership
Team Building
Process Improvement
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Discover more about DISH NetworkWhat is Lisa Walker email address?
Email Lisa Walker at [email protected] and [email protected]. This email is the most updated Lisa Walker email found in 2026.
What is Lisa Walker phone number?
Lisa Walker phone number is +19525640643 and +13035427403.
How to contact Lisa Walker?
To contact Lisa Walker send an email to [email protected] or [email protected]. If you want to call Lisa Walker try calling on +19525640643 and +13035427403. (updated on October 29, 2024)
What company does Lisa Walker work for?
Lisa Walker works for DISH Network
What is Lisa Walker's role at DISH Network?
Lisa Walker is Senior Vice President Operations -Agent Experience and Technical Operations
What industry does Lisa Walker work in?
Lisa Walker works in the Telecommunications industry.
Lisa Walker Email Addresses
Lisa Walker Phone Numbers
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