Lisa Mason
Principal Technical Account Manager at Oracle | Brentwood, California, United States
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Lisa Mason is a seasoned E-Learning professional with over 15 years of experience in the software development industry, currently serving as a Principal Technical Account Manager at Oracle. In this pivotal role, Lisa is instrumental in developing and maintaining operational relationships with Enterprise and Large Enterprise SaaS customers, leveraging her extensive expertise in Learning Management Systems (LMS) and compliance standards such as SCORM and AICC. Her deep understanding of the software lifecycle enables her to produce and implement high-quality products that meet the diverse needs of her clients.
At Oracle, Lisa acts as a single point of contact within the Support Operations team, effectively bridging the gap between customer System Administrators, leadership teams, and Oracle’s own leadership. This unique position allows her to advocate for her customers while ensuring that their needs are met with precision and efficiency. She is adept at project management and customer support, utilizing her skills in analytics and business analysis to drive customer success and satisfaction.
Lisa's commitment to quality assurance and employee training has positioned her as a key player in enhancing user experience and operational effectiveness. Her leadership abilities foster collaboration among cross-functional teams, ensuring that all stakeholders are aligned and informed throughout the project lifecycle. With a strong foundation in Software as a Service (SaaS) and Unix systems, Lisa continues to push the boundaries of e-learning solutions, making her a vital asset to Oracle and its clientele.
Principal Technical Account Manager at Oracle in September 2021 to Present
Product Support Manager at Oracle in November 2017 to September 2021
Customer Support Functional Manager at Oracle in May 2014 to November 2017
Principal Technical Support Engineer at Oracle in June 2012 to May 2014
TBE Learn Support Analyst IV at Taleo/Learn in October 2010 to May 2012
Customer Care Subject Matter Expert at Learn.com in May 2010 to October 2010
Assistant Director Senior QA Engineer at Moodys Analytics in May 1996 to December 2009
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Enterprise Software
Technical Support
Testing
E-Learning
Business Analysis
Training
Integration
Quality Assurance
SaaS
Leadership
Analytics
Software Development
Employee Training
SCORM
Marketing
Learning Management Systems
Team Leadership
Customer Service
Crystal Reports
Software Project Management
Cloud Computing
Sales
Lectora
Management
Microsoft SQL Server
Project Management
Unix
Agile Methodologies
Software as a Service (SaaS)
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Discover more about OracleWhat is Lisa Mason email address?
Email Lisa Mason at [email protected] and [email protected]. This email is the most updated Lisa Mason email found in 2026.
What is Lisa Mason phone number?
Lisa Mason phone number is +15804902220 and +19722503989.
How to contact Lisa Mason?
To contact Lisa Mason send an email to [email protected] or [email protected]. If you want to call Lisa Mason try calling on +15804902220 and +19722503989. (updated on October 29, 2024)
What is Lisa Mason net worth?
Lisa Mason has an estimated net worth of $250,000 to $374,999
What company does Lisa Mason work for?
Lisa Mason works for Oracle
What is Lisa Mason's role at Oracle?
Lisa Mason is Principal Technical Account Manager
What industry does Lisa Mason work in?
Lisa Mason works in the Software Development industry.
Lisa Mason Email Addresses
Lisa Mason Phone Numbers
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