Lisa Hernandez
IT Technical Manager at USAA | San Antonio, Texas, United States
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Lisa Hernandez is a dedicated IT Technical Manager at USAA, where she has built a remarkable career focused on serving military members and their families. With a strong commitment to USAA's mission, Lisa has honed her expertise in portfolio, program, and project management, making significant contributions to the organization over her long tenure. Currently, she leads a dynamic team of program and project managers within the Contact Center Technology division, where she is instrumental in driving innovative solutions that enhance customer service and operational efficiency.
In her role, Lisa is adept at managing financials, overseeing workforce allocation, and optimizing supplier technology management. Her keen analytical skills and proficiency in business analysis enable her to identify process improvements that not only streamline operations but also deliver tangible results. By leveraging her extensive experience with Microsoft Office and Excel, she effectively analyzes data to inform decision-making and strategic planning.
Lisa's leadership style fosters collaboration and empowerment within her team, ensuring that each member is aligned with USAA's mission and values. She is passionate about mentoring emerging leaders in the field, sharing her insights on project management best practices, and cultivating a culture of continuous improvement. As she navigates complex projects and initiatives, Lisa remains committed to enhancing the customer experience, ultimately contributing to USAA's reputation as a trusted partner for military families. Her blend of technical acumen, financial oversight, and customer-centric focus positions her as a key driver of success within the organization.
IT Technical Manager at USAA in August 2015 to Present
IT Director at USAA in November 2016 to Present
IT Technical Director at USAA in November 2016 to Present
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Management
Customer Service
Project Management
Business Analysis
Microsoft Office
Microsoft Excel
Sales
Vendor Management
Program Management
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Discover more about USAAWhat is Lisa Hernandez email address?
Email Lisa Hernandez at [email protected] and [email protected]. This email is the most updated Lisa Hernandez email found in 2026.
How to contact Lisa Hernandez?
To contact Lisa Hernandez send an email to [email protected] or [email protected]. (updated on October 29, 2024)
What company does Lisa Hernandez work for?
Lisa Hernandez works for USAA
What is Lisa Hernandez's role at USAA?
Lisa Hernandez is IT Technical Manager
What is Lisa Hernandez's Phone Number?
Lisa Hernandez's phone (214) ***-*808
What industry does Lisa Hernandez work in?
Lisa Hernandez works in the Financial Services industry.
Lisa Hernandez Email Addresses
Lisa Hernandez Phone Numbers
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