Lisa Cole
Director of Business Operations at Time Warner Cable | Austin, Texas, United States
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Lisa Cole is a seasoned Business Operations Leader at Time Warner Cable, bringing over a decade of comprehensive experience in managing diverse teams and driving operational excellence. In her current role as Director of Business Operations, she oversees a multifaceted portfolio that includes Facilities and Maintenance, Tap Audit, Confirmation, and Revenue Assurance through the Adjustment Team. Lisa's leadership extends to 15 Retail Centers and a robust team structure comprising nine People Leaders, three individual contributors, and an impressive 117 indirect reports. This extensive oversight allows her to implement strategic initiatives that enhance operational efficiency and improve customer service across the organization.
One of Lisa's key projects includes the ground-up implementation of the Assurance Field Program, which has significantly streamlined processes and improved service delivery. Her expertise in process improvement and business analysis has been instrumental in identifying inefficiencies and developing solutions that align with the company's goals. Lisa's strong background in vendor management and quality control ensures that all operational facets meet the highest standards, ultimately contributing to Time Warner Cable's reputation as a leader in broadband and telecommunications.
Her skills in computer network operations, call center management, and fiber optics further bolster her ability to navigate the complexities of the industry. Lisa is not only focused on immediate operational needs but also on long-term business continuity planning, ensuring that the organization is well-prepared for future challenges. With her energized approach to project management and a commitment to fostering collaborative environments, Lisa Cole continues to drive impactful change within Time Warner Cable, positioning the company for sustained success in a competitive landscape.
Director of Business Operations at Time Warner Cable in January 2010 to Present
Regional NOC Manager at Time Warner Cable in April 2007 to January 2010
Dispatch Manager at Time Warner Cable in May 2004 to April 2007
Dispatch Supervisor at Time Warner Cable in September 2003 to May 2004
Dispatcher at Time Warner Cable in August 2001 to September 2003
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Process Improvement
Telecommunications
Leadership
Management
Strategic Planning
Call Centers
Vendor Management
Wireless
Business Analysis
Troubleshooting
DOCSIS
Telephony
Customer Service
Broadband
Computer Network Operations
VoIP
Call Center
Cisco Technologies
Cabling
IP
Fiber Optics
MPLS
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Discover more about Time Warner CableWhat is Lisa Cole email address?
Email Lisa Cole at [email protected]. This email is the most updated Lisa Cole email found in 2026.
What is Lisa Cole phone number?
Lisa Cole phone number is +15129948477 and +18034469164.
How to contact Lisa Cole?
To contact Lisa Cole send an email to [email protected]. If you want to call Lisa Cole try calling on +15129948477 and +18034469164.
What is Lisa Cole net worth?
Lisa Cole has an estimated net worth of $375,000 to $499,999
What company does Lisa Cole work for?
Lisa Cole works for Time Warner Cable
What is Lisa Cole's role at Time Warner Cable?
Lisa Cole is Director of Business Operations
What industry does Lisa Cole work in?
Lisa Cole works in the Telecommunications industry.
Lisa Cole Email Addresses
Lisa Cole Phone Numbers
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