Lisa Bynum
Vice President - Retail & Home Lending Payments, Advances, & Payoffs Customer Experience at PNC | Charlotte, North Carolina, United States
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Lisa Bynum serves as Vice President of Retail Lending Customer Experience at PNC, where she plays a pivotal role in enhancing the digital banking landscape. With her extensive background in branding and program management, Lisa is adept at driving strategic initiatives that elevate the customer experience across online banking and mobile channels. Currently, she leads the Retail Lending Payments Capabilities program, focusing on the integration of innovative payment solutions that meet the evolving needs of customers.
In her role, Lisa meticulously reviews customer feedback and analyzes business requirements to craft a comprehensive strategy and roadmap for various payment initiatives. Her keen insight into user experience (UX) allows her to identify pain points and opportunities for improvement, ensuring that PNC remains at the forefront of digital banking excellence. By leveraging her expertise in marketing communications and digital marketing, Lisa effectively communicates the value of new features and enhancements to both internal stakeholders and customers.
Key projects under her leadership include the optimization of online payment processes and the enhancement of mobile banking functionalities, which have significantly improved customer satisfaction and engagement. Lisa’s ability to collaborate with cross-functional teams and manage complex projects while maintaining a clear focus on the end-user experience has established her as a trusted leader in the retail lending space. Her commitment to delivering exceptional customer experiences not only drives PNC's strategic goals but also positions the organization as a leader in the competitive financial services industry.
Vice President - Retail & Home Lending Payments, Advances, & Payoffs Customer Experience at PNC in December 2019 to Present
Independent Wine Consultant at WineShop At Home in November 2012 to January 2020
XD Senior Producer/Product Manager 4 (Contractor) at Wells Fargo in November 2015 to December 2019
Brand Manager at SnapAV in April 2013 to November 2015
Online Product Owner, Lowes.com at Lowe's Home Improvement in April 2010 to April 2013
Sr. Project Manager at E-Dreamz, Inc. in February 2006 to April 2010
Vice President, Interactive Marketing at Aon Warranty Group (now The Warranty Group) in January 1996 to September 2005
Vice President, Marketing Communications at Aon Warranty Group (now The Warranty Group) in January 1995 to January 2001
Marketing Assistant at South Carolina State Parks in January 1992 to January 1994
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Management
Strategic Planning
E-commerce
Leadership
Business Analysis
Marketing Communications
Team Management
Team Leadership
Online Marketing
Online Advertising
Marketing
Social Media Marketing
Strong Verbal and Written Communication Skills
User Experience
Account Management
Project Management
Budgets
B2B
Training
Project Planning
Sales
Advertising
Retail
Digital Marketing
Web Analytics
Budgeting
Email Marketing
Mobile Devices
Contract Negotiation
Product Marketing
Product Management
Marketing Strategy
Competitive Analysis
Product Development
Strategy
User Experience (UX)
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Discover more about PNCWhat is Lisa Bynum email address?
Email Lisa Bynum at [email protected] and [email protected]. This email is the most updated Lisa Bynum email found in 2026.
What is Lisa Bynum phone number?
Lisa Bynum phone number is +19498366009 and +13129258541.
How to contact Lisa Bynum?
To contact Lisa Bynum send an email to [email protected] or [email protected]. If you want to call Lisa Bynum try calling on +19498366009 and +13129258541.
What is Lisa Bynum net worth?
Lisa Bynum has an estimated net worth of $150,000 to $249,999
What company does Lisa Bynum work for?
Lisa Bynum works for PNC
What is Lisa Bynum's role at PNC?
Lisa Bynum is Vice President - Retail & Home Lending Payments, Advances, & Payoffs Customer Experience
What industry does Lisa Bynum work in?
Lisa Bynum works in the Financial Services industry.
Lisa Bynum Email Addresses
Lisa Bynum Phone Numbers
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