Lilly Hallowell
Director of Operations at Kennebunkport Resort Collection | Kennebunkport, Maine, United States
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Lilly Hallowell serves as the Director of Operations at Kennebunkport Resort Collection, where her extensive experience in the hospitality industry is pivotal to the success of the organization. Overseeing four of the eleven hotels within the collection, including Hidden Pond, The Tides Beach Club, Cape Arundel Inn, and Goose Rocks Beach House, Lilly has demonstrated her exceptional leadership skills by managing a diverse team of 70 employees across front desk, food and beverage, and housekeeping departments. Her strategic focus on operational efficiency and effectiveness has been instrumental in driving profitability, particularly for the three hotels she oversees, which rank among the most successful in the collection.
Lilly's passion for fostering relationships extends beyond her team to include local vendors, enhancing the guest experience through unique partnerships and community engagement. Her role as a product merchant for the gift shop has not only increased sales but also enriched the guest experience by curating a selection of locally sourced products that reflect the charm of Kennebunkport. With a strong foundation in customer service management, budget management, and profit & loss oversight, Lilly ensures that every aspect of the operation aligns with the high standards expected by guests.
Her commitment to employee engagement and satisfaction is evident in her approach to leadership, where she prioritizes training and development to empower her team. By cultivating a culture of excellence and accountability, Lilly Hallowell continues to elevate the Kennebunkport Resort Collection, ensuring that every guest leaves with unforgettable memories and a desire to return.
Director of Operations at Kennebunkport Resort Collection in March 2022 to Present
Director of Guest Experience at Kennebunkport Resort Collection in March 2021 to March 2022
Seasonal Front Desk Staff at Gurney's Montauk Resort and Seawater Spa in June 2020 to November 2020
Operations Manager at Alchemista in July 2019 to November 2019
Guest Services Manager at Four Seasons Hotel Boston in March 2019 to July 2019
Hotel Assistant Manager at Four Seasons Hotel Boston in June 2018 to February 2019
Front Office Manager at The Godfrey Hotel Boston in March 2017 to June 2018
Front Office Supervisor at The Godfrey Hotel Boston in July 2016 to February 2017
Front Desk Agent/Night Auditor at Marriott International in September 2015 to July 2016
Food Server at Various Companies in June 2009 to August 2015
English as a Second Language Teacher at Brooklyn Bridge S.A. in July 2014 to November 2014
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Customer Service Management
Administrative Assistance
Profit & Loss Management
Budget Management
Hospitality Service
Accounting
Complaint Management
Customer Satisfaction
Office Administration
Project Management
Language Teaching
Employee Engagement
Luxury Travel
Account Management
Customer Relationship Management (CRM)
Guest Services
Guest Service Management
Vendor Management
Program Development
Merchandising
Operations Management
Training
TIPS Certified
CELTA Certified
Restaurants
Hotels
Hospitality Industry
Hospitality
Food & Beverage
Hotel Management
Front Office
Customer Service
Property Management Systems
Hospitality Management
Microsoft Office
Rooms Division
Opera
Tourism
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Discover more about Kennebunkport Resort CollectionWhat is Lilly Hallowell email address?
Email Lilly Hallowell at [email protected]. This email is the most updated Lilly Hallowell email found in 2026.
How to contact Lilly Hallowell?
To contact Lilly Hallowell send an email to [email protected].
What company does Lilly Hallowell work for?
Lilly Hallowell works for Kennebunkport Resort Collection
What is Lilly Hallowell's role at Kennebunkport Resort Collection?
Lilly Hallowell is Director of Operations
What is Lilly Hallowell's Phone Number?
Lilly Hallowell's phone (207) ***-*260
What industry does Lilly Hallowell work in?
Lilly Hallowell works in the Hospitality industry.
Lilly Hallowell Email Addresses
Lilly Hallowell Phone Numbers
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