Leo Nguyen
Business Office Director at Merrill Gardens | United States
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Leo Nguyen serves as the Business Office Director at Merrill Gardens, where he exemplifies a goal-oriented and dynamic approach to community management and financial oversight. With a strong foundation in accounting, Leo expertly manages the community accounting process, collaborating closely with the Seattle accounting department to ensure seamless operations. His proficiency in financial statements, including Income Statements and Balance Sheets, allows him to perform month-end close tasks with precision, ensuring that all financial records are accurate and up-to-date.
In his role, Leo is committed to maintaining a high standard of operational excellence. He oversees the timely entry of invoices and payables, ensuring proper coding and approvals are in place. His meticulous attention to detail extends to monitoring Accounts Payable (A/P) and Visa Works, where he ensures that cardholders accurately code their purchases. This level of diligence not only supports financial integrity but also enhances the overall efficiency of the business office.
Leo’s extensive background in hospitality management, particularly with prestigious brands like Fairmont, Hilton, and Marriott, has equipped him with exceptional customer service skills. His ability to exceed guest expectations and foster loyalty is complemented by his hands-on approach and commitment to service recovery. Leo's expertise in revenue analysis and negotiation further strengthens his contributions to Merrill Gardens, making him a dependable leader who embodies the "Yes I Can & Make It Right" attitude. As he continues to drive key projects and initiatives, Leo remains focused on enhancing operational performance and delivering exceptional service to residents and guests alike.
Business Office Director at Merrill Gardens in January 2022 to Present
Front Office Manager at Seattle Airport Marriott in June 2019 to March 2020
Front Office Manager Asst / Manager on Duty at Hilton Hotel Seattle in August 2016 to May 2019
Guest Service Agent at Hilton Hotel Seattle in April 2014 to August 2016
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Working well in teams to achieve the department’s and the organization’s goals
Strong communication, negotiation and follow-up skills
High ability of working long hours with multi tasks and under high pressures
Attentive to details, organization, presentation and cleaningness
Hotel Management
Front Office
Customer Service
Revenue Analysis
Rooms Division
OnQ
Service Recovery
Negotiation
OnQ R&I
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Discover more about Merrill GardensWhat is Leo Nguyen email address?
Email Leo Nguyen at [email protected]. This email is the most updated Leo Nguyen email found in 2026.
What is Leo Nguyen phone number?
Leo Nguyen phone number is +12069107100.
How to contact Leo Nguyen?
To contact Leo Nguyen send an email to [email protected]. If you want to call Leo Nguyen try calling on +12069107100. (updated on September 13, 2024)
What company does Leo Nguyen work for?
Leo Nguyen works for Merrill Gardens
What is Leo Nguyen's role at Merrill Gardens?
Leo Nguyen is Business Office Director
What industry does Leo Nguyen work in?
Leo Nguyen works in the Legal Services industry.
Leo Nguyen Email Addresses
Leo Nguyen Phone Numbers
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