Leetta B
Partner Onboarding Manager (Remote) at Caring.com | Industry, Pennsylvania, United States
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Leetta B. serves as the Partner Onboarding Manager at Caring.com, where she leverages her extensive experience in customer service and relationship management to ensure a seamless onboarding experience for new partners. With a proven track record of successful customer onboarding, Leetta has been instrumental in creating and implementing effective processes that foster long-term relationships and drive engagement. Her expertise in managing complex customer relationships is evident in her ability to navigate the intricacies of partner needs, ensuring that each account receives personalized attention throughout the onboarding journey.
One of Leetta's notable achievements includes being a Circle of Excellence winner in March 2021, a peer-nominated award that highlights her exceptional contributions to the team. She played a key role in establishing a time-based incubation period for new partners, a strategic initiative designed to enhance engagement and ensure that partners are fully equipped to utilize Caring.com’s platform effectively. By owning and managing the full launch process for accounts, Leetta ensures that partners are not only familiar with their contractual obligations but also understand best practices for maximizing their success on the platform.
In her role, Leetta conducts comprehensive training sessions that empower partners with the knowledge and tools they need to thrive. Her proficiency in data entry and software tools like Looker enhances her ability to analyze onboarding metrics, enabling her to refine processes continually. With strong skills in problem-solving and teamwork, Leetta is dedicated to building customer trust and delivering exceptional service, making her an invaluable asset to Caring.com and its partners.
Partner Onboarding Manager (Remote) at Caring.com in November 2021 to Present
Partner Engagement Specialist (Remote) at Caring.com in August 2020 to November 2021
Partner Success Representative (Remote) at Caring.com in May 2018 to August 2020
Live Chat Representative (Remote) at BistroMD, LLC in November 2017 to November 2018
Accounts Receivables (Remote) at CFE Group in May 2016 to March 2018
AR Specialist at Brightside Academy in March 2014 to February 2016
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Customer Engagement
Client Onboarding
Leadership
Customer Relationship Management (CRM)
Customer Satisfaction
Team Leadership
Onboarding
Customer Service
Interpersonal Skills
Time Management
Teamwork
Accounts Receivable (AR)
Invoicing
Accounting
Data Entry
Auditing
Finance
Microsoft Office
Microsoft Excel
Looker (Software)
Zendesk
Live Chat
Team Building
Team Management
Billing
Training
Multitasking
Critical Thinking
Problem Solving
Salesforce.com
Customer Service Management
Customer Value Creation
Objectives and Key Results (OKRs)
Customer Experience
Customer Experience Management
Customer Success
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Discover more about Caring.comWhat is Leetta B email address?
Email Leetta B at [email protected]. This email is the most updated Leetta B email found in 2026.
How to contact Leetta B?
To contact Leetta B send an email to [email protected].
What company does Leetta B work for?
Leetta B works for Caring.com
What is Leetta B's role at Caring.com?
Leetta B is Partner Onboarding Manager (Remote)
What is Leetta B's Phone Number?
Leetta B's phone (215) ***-*225
What industry does Leetta B work in?
Leetta B works in the Hospitals And Health Care industry.
Leetta B Email Addresses
Leetta B Phone Numbers
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