Lawrence Eng
Technical Product Manager at ServiceNow | San Diego, California, United States
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Lawrence Eng currently serves as a Technical Product Manager at ServiceNow, where he leverages his extensive background in social science and user research to drive the development of innovative solutions for online communities. With a PhD in Science and Technology Studies from Rensselaer Polytechnic Institute, Lawrence's academic focus on anime otaku culture provides him with a unique lens through which to understand user engagement and community dynamics. His expertise in ethnography and information architecture enables him to create user-centric products that resonate with diverse audiences.
In his role at ServiceNow, Lawrence has successfully transitioned through various positions, including Business Product Owner and Senior Product Owner, where he honed his skills in agile methodologies such as Scrum. His experience as a Social Architect in Knowledge Management and Online Community Program Manager has equipped him with a deep understanding of content management and web analytics, allowing him to optimize user experiences and foster vibrant online interactions.
Key projects under his leadership have included the development of platforms that enhance collaboration and knowledge sharing among users, utilizing Web 2.0 technologies to create engaging interfaces. Lawrence’s proficiency in HTML5 and user interface design further supports his commitment to delivering high-quality, accessible products. As he continues to shape the future of online community engagement at ServiceNow, Lawrence remains dedicated to bridging the gap between technology and user needs, ensuring that every product not only meets business objectives but also enriches the user experience.
Technical Product Manager at ServiceNow in May 2011 to Present
Product Analyst (Consultant) at Opera Software in September 2006 to December 2011
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Data Mining
Linux
Testing
User Experience
Copywriting
User-centered Design
Scrum
Ethnography
Mobile Applications
Usability Testing
Web Development
Agile Methodologies
Mobile Devices
Product Marketing
HTML
Qualitative Research
Mobile Internet
Information Architecture
Content Management
SaaS
Web 2.0
CMS
Agile Project Management
User Interface Design
Web Analytics
HTML 5
Web Applications
E-commerce
CSS
JavaScript
Google Analytics
Software as a Service (SaaS)
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Discover more about ServiceNowWhat is Lawrence Eng email address?
Email Lawrence Eng at [email protected]. This email is the most updated Lawrence Eng email found in 2026.
What is Lawrence Eng phone number?
Lawrence Eng phone number is +12607398358.
How to contact Lawrence Eng?
To contact Lawrence Eng send an email to [email protected]. If you want to call Lawrence Eng try calling on +12607398358.
What is Lawrence Eng net worth?
Lawrence Eng has an estimated net worth of $750,000 to $999,999
What company does Lawrence Eng work for?
Lawrence Eng works for ServiceNow
What is Lawrence Eng's role at ServiceNow?
Lawrence Eng is Technical Product Manager
What industry does Lawrence Eng work in?
Lawrence Eng works in the Software Development industry.
Lawrence Eng Email Addresses
Lawrence Eng Phone Numbers
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