Laverne Williams
Relocation at Career Break | Charlotte, North Carolina, United States
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
Laverne Williams is a dedicated Customer Service Professional currently navigating a transformative career break as she relocates to Charlotte, NC. With a robust background that spans from service desk support to leadership roles, Laverne has honed her expertise in delivering exceptional customer experiences. Her commitment to active listening not only allows her to understand her customers' needs but also empowers her to provide tailored solutions that consistently exceed expectations.
During her career break, Laverne has seized the opportunity to invest in her personal and professional growth. She has engaged in extensive industry research, focusing on the latest trends in customer service management and customer experience strategies. This proactive approach has equipped her with valuable insights into best practices and emerging technologies that can enhance service delivery in today's fast-paced environment.
Laverne's skills in team leadership, crisis management, and account management have been pivotal in her previous roles, enabling her to lead teams effectively and navigate challenging situations with poise. She has also prioritized professional networking, connecting with industry leaders and peers to exchange ideas and foster collaborations that can drive innovation in customer service. As she prepares to re-enter the workforce, Laverne is eager to leverage her extensive skill set and newfound knowledge to contribute to a forward-thinking organization that values exceptional customer service as a cornerstone of its success.
Relocation at Career Break in January 2023 to Present
Senior Manager at Verizon Business in February 2022 to December 2022
Senior Manager at Verizon Business in October 2019 to February 2022
Service Desk Supervisor at Verizon Business in January 2018 to October 2019
Technical Support Team Lead at Verizon Business in March 2015 to January 2018
Technical Support Technician at Verizon Business in January 2013 to March 2015
See more
See less
Customer Retention
Project Teams
Supervisory Skills
Planning & Scheduling
Team Leadership
Support Management
Interpersonal Skills
Strategic Business Initiatives
Key Performance Indicators
Service Desk Management
Escalations Management
Team Management
Coaching & Mentoring
Customer Advocacy
Customer Satisfaction (CSAT)
ITIL Certified
Customer Service Operations
Key Metrics
Cross-team Collaboration
Project Management
Clearances
Management
Time Management
Microsoft Office
Analytical Skills
Stakeholder Relations
Critical Thinking
Crisis Situations
Documentation
IT Escalation
Business Continuity Planning
Account Management
Customer Experience
IT Operations Management
IT Operations
Microsoft Outlook
Presentations
Customer Success
Vendor Relations
Barriers
Relationship Building
Supervisor
Leadership
Operations Management
Customer Service Management
Presentation Skills
Communication
Technical Support
Problem Solving
Attention to Detail
Customer Satisfaction
Customer Service
Training
Process Improvement
Internal Audits
See more
See less
Discover more about Career BreakWhat is Laverne Williams email address?
Email Laverne Williams at [email protected]. This email is the most updated Laverne Williams email found in 2026.
How to contact Laverne Williams?
To contact Laverne Williams send an email to [email protected]. (updated on October 30, 2024)
What company does Laverne Williams work for?
Laverne Williams works for Career Break
What is Laverne Williams's role at Career Break?
Laverne Williams is Relocation
What is Laverne Williams's Phone Number?
Laverne Williams's phone (704) ***-*420
What industry does Laverne Williams work in?
Laverne Williams works in the It Services And It Consulting industry.
Laverne Williams Email Addresses
Laverne Williams Phone Numbers
Get a free list of similar prospects, filtered by title, company, or industry.
Build your Prospect ListPeople like Laverne Williams
Manager Power Generation Architecture at Google
Owner's Representative at Watershed Partners, Inc.
Senior Account Executive at Slowey / McManus Communications
Principal Owner at Forensics Engineered, LLC
District Manager at Carter's | OshKosh B'gosh
Director of Investor Relations at Calumet Specialty Products Partners, L.P.
Sales Director - State & Local Government at Cellebrite
Professor Fine Art at St. Louis Community College Florissant Valley
VP of Client Relations at Movers Specialty Service
Risk Manager at Liberty Mutual Insurance
Chief Operating Officer at The Morrow Group Realty / EXP
Licensed Real Estate Professional at eXp Realty
Producer/Director at Ondafilms
www.dashornstudio.com at self employed
Executive Director at Sony Pictures Entertainment
Senior Managing Director, Pittsburgh at Per Scholas
Vice President Commercial Lending at Bank Rhode Island
Substitute Teacher at Orange County Public Schools
Chief Financial Officer at Carrier Transicold Container Refrigeration
Strategic Account Manager Telco at SevOne Inc
Show more
Show less