Laura Webber
Principal Customer Success Engineer at Hightouch | Penngrove, California, United States
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Laura Webber is a dynamic Principal Customer Success Engineer at Hightouch, where she leverages her extensive background in engineering and education to empower clients in building robust data engineering pipelines. With a focus on integrating data warehouses with downstream SaaS tools, Laura plays a pivotal role in ensuring that organizations can seamlessly transfer and utilize their data for strategic decision-making. Her expertise in debugging complex third-party API integrations is invaluable, as she navigates the intricacies of various platforms to resolve issues efficiently and effectively.
At Hightouch, Laura is not just a technical expert; she is also a mentor and leader. She dedicates a significant portion of her time to grooming tickets for engineering resolution, which involves prioritizing and clarifying customer needs to enhance the overall support experience. Her commitment to building internal processes and tools has led to improved operational efficiency within the Customer Success Engineering (CSE) team, allowing her colleagues to focus on delivering exceptional customer enablement.
Laura’s background as a high school Computer Science teacher enriches her approach to training new hires, as she combines technical knowledge with pedagogical skills to foster a collaborative learning environment. Her strategic thinking and leadership abilities are instrumental in scaling the CSE team’s protocols, ensuring that they are equipped to handle the evolving demands of the industry. With a strong foundation in Object-Oriented Programming, Node.js, and JSON, Laura is adept at translating complex technical concepts into actionable insights for clients, making her an invaluable asset to both Hightouch and its customers.
Principal Customer Success Engineer at Hightouch in October 2021 to Present
Principal Customer Success Engineer at tray.io in December 2020 to July 2021
Customer Success Engineer at tray.io in February 2020 to December 2020
Governance Manager & Executive Administrator / Operations at Spirit Rock - An Insight Meditation Center in March 2016 to January 2020
Academic Technology Coordinator, Computer Science Teacher at Marin Academy in July 2013 to March 2016
Site Director at BlendEd Consortium in July 2013 to March 2016
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HTML
Technical Support
Front-End Development
Microsoft Azure
Git
PostgreSQL
Amazon Web Services (AWS)
Python (Programming Language)
Full-Stack Development
Computer Science
Project Management
Customer Success
Solution Architecture
Programming
Software Development
Customer Relationship Management (CRM)
Analytical Skills
Integration
Object-Oriented Programming (OOP)
Strategy
Cloud Computing
JavaScript
Ruby
Ruby on Rails
Node.js
jQuery
Cascading Style Sheets (CSS)
HTML5
React.js
SQL
Java
Jira
Software as a Service (SaaS)
JSON
Strategic Thinking
Management
Team Leadership
Customer Service
Leadership
Application Programming Interfaces
Semantic HTML
APIs
Microservices
Zendesk
Customer Enablement
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Discover more about HightouchWhat is Laura Webber email address?
Email Laura Webber at [email protected] and [email protected]. This email is the most updated Laura Webber email found in 2026.
What is Laura Webber phone number?
Laura Webber phone number is +14153166913 and +14438139419.
How to contact Laura Webber?
To contact Laura Webber send an email to [email protected] or [email protected]. If you want to call Laura Webber try calling on +14153166913 and +14438139419. (updated on October 30, 2024)
What company does Laura Webber work for?
Laura Webber works for Hightouch
What is Laura Webber's role at Hightouch?
Laura Webber is Principal Customer Success Engineer
Laura Webber Email Addresses
Laura Webber Phone Numbers
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