Laura Spadafora
Director of Life & Financial Services at Farmers Insurance | Northport, New York, United States
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As the Agency Initiatives Director at Farmers Insurance, Laura Spadafora plays a pivotal role in shaping the future of independent contractor agency owners and district managers. With a wealth of experience across various facets of the insurance industry—including Sales, Customer Service, Call Center Management, Learning & Development, Field Underwriting, and Operations—Laura brings a comprehensive understanding of the challenges and opportunities that agency owners face. Her current focus is on developing and executing innovative strategies that not only enhance agency growth but also foster a culture of continuous improvement and success.
Laura collaborates closely with territory, zone, and senior leadership to create tailored programs that address the unique needs of agencies nationwide. By implementing and analyzing agency development activities, she ensures that each initiative is strategically aligned with the organization's overarching goals. Her expertise in training program development allows her to design impactful learning experiences that empower agency owners and their teams to excel in customer service, sales, and operational efficiency.
Key projects under Laura's leadership include initiatives aimed at enhancing call center operations and improving customer engagement, which are critical in today’s competitive insurance landscape. Her skills in coaching and telephone communication are instrumental in driving performance improvements and fostering a customer-centric approach within the organization. As a passionate advocate for agency success, Laura Spadafora continues to make significant contributions to Farmers Insurance, ensuring that independent agencies are equipped with the tools and support they need to thrive in a dynamic market.
Director of Life & Financial Services at Farmers Insurance in February 2025 to Present
Director of Agency Initiatives at Farmers Insurance in November 2020 to February 2025
Senior Zone Operations Manager at Allstate in July 2019 to November 2020
Senior Manager Sales Operations at Allstate in December 2014 to July 2019
Manager of Education at Allstate in June 2014 to December 2014
Field Sales Leader at Allstate in June 2013 to June 2014
Manager of Education at Allstate in September 2009 to June 2013
Technology Manager at Allstate in July 2008 to September 2009
Sales Instructor at Allstate in July 2005 to July 2008
Customer Service Manager at Liberty Mutual Insurance in January 2004 to January 2005
Sales & Customer Service Supervisor at GEICO in January 1999 to January 2004
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Financial Services
Persuasive Presentations
Analytical Skills
Persuasion
State Compliance
Management Consulting
Recruiting
Business Analysis
Educational Leadership
Sales Operations
Strategic Communications
Information Technology
Voice over IP (VoIP)
Internet Services
Computer Hardware
Instructional Design
Teaching
Adult Education
Project Plans
Contract Negotiation
Corporate Events
Managing Meetings
Corporate Leadership
Training Program Development
Sales Leadership
Strategic Initiatives
Key Performance Indicators
Communication
Microsoft Office
Call center
Coaching teams
Property & Casualty Insurance
Training & Development
Management
Presentation development
Video Conferencing
Insurance Brokerage
Call Center
Customer Service
Coaching
Presentation Development
Training
Leadership
Telephone Skills
Insurance
Employee Training
Umbrella Insurance
Underwriting
Casualty
Life Insurance
Budgets
Strategic Planning
Liability
Sales
Call Centers
Employee Benefits
Health Insurance
Disability Insurance
Sales Management
Legal Liability
Commercial Insurance
Project Management
New Business Development
Series 6
Long-term Care
General Insurance
Fixed Annuities
Business Planning
Whole Life
Renters
Homeowners
Series 63
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Discover more about Farmers InsuranceWhat is Laura Spadafora email address?
Email Laura Spadafora at [email protected]. This email is the most updated Laura Spadafora email found in 2026.
What is Laura Spadafora phone number?
Laura Spadafora phone number is +15167831804.
How to contact Laura Spadafora?
To contact Laura Spadafora send an email to [email protected]. If you want to call Laura Spadafora try calling on +15167831804. (updated on November 04, 2024)
What company does Laura Spadafora work for?
Laura Spadafora works for Farmers Insurance
What is Laura Spadafora's role at Farmers Insurance?
Laura Spadafora is Director of Life & Financial Services
What industry does Laura Spadafora work in?
Laura Spadafora works in the Insurance industry.
Laura Spadafora Email Addresses
Laura Spadafora Phone Numbers
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