Laura Kenyon
Director of Communications and Customer Experience at RTS - Regional Transit Service | Rochester, New York, United States
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As the Director of Communications and Customer Experience at RTS - Regional Transit Service, Laura Kenyon is at the forefront of transforming how the organization interacts with its customers and the broader community. With a keen focus on strategic communication, Laura develops and executes comprehensive marketing and outreach strategies that not only enhance customer engagement but also elevate the organization's public image. Her expertise in corporate communications and public relations allows her to effectively define the customer base and identify key community stakeholders, ensuring that RTS remains attuned to their needs and expectations.
Laura spearheads several key projects aimed at improving customer experience, including the implementation of digital marketing initiatives that leverage social media and content management systems to foster real-time communication with riders. By utilizing her skills in news writing and editorial oversight, she ensures that all publications and communications reflect the organization's commitment to transparency and responsiveness. Moreover, Laura's strategic approach to customer feedback mechanisms enables RTS to continuously adapt and refine its services, ultimately enhancing rider satisfaction and loyalty.
In a rapidly evolving transit landscape, Laura's ability to blend traditional communication methods with innovative digital strategies positions RTS as a leader in customer experience. Her dedication to shaping a positive organizational reputation not only benefits the transit service but also strengthens community ties, making transportation more accessible and user-friendly for all. Through her visionary leadership, Laura Kenyon is not just driving communication strategies; she is paving the way for a more connected and engaged transit community.
Director of Communications and Customer Experience at RTS - Regional Transit Service in April 2014 to Present
Strategist and Content Creator at Kenyon Technology Consulting in April 2004 to January 2018
Web Communications Manager at SUNY Geneseo in September 2009 to April 2014
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Discover more about RTS - Regional Transit ServiceWhat is Laura Kenyon email address?
Email Laura Kenyon at [email protected] and [email protected]. This email is the most updated Laura Kenyon email found in 2026.
What is Laura Kenyon phone number?
Laura Kenyon phone number is +14022081389 and +14023128804.
How to contact Laura Kenyon?
To contact Laura Kenyon send an email to [email protected] or [email protected]. If you want to call Laura Kenyon try calling on +14022081389 and +14023128804. (updated on November 04, 2024)
What is Laura Kenyon net worth?
Laura Kenyon has an estimated net worth of $25,000 to $49,999
What company does Laura Kenyon work for?
Laura Kenyon works for RTS - Regional Transit Service
What is Laura Kenyon's role at RTS - Regional Transit Service?
Laura Kenyon is Director of Communications and Customer Experience
What industry does Laura Kenyon work in?
Laura Kenyon works in the Government Administration industry.
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