Lane Visage
Director of Customer Service at USC Information Technology Services (ITS) | Phoenix, Arizona, United States
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Director of Customer Service at USC Information Technology Services (ITS) in August 2024 to Present
IT Director, Service Delivery at Technology at Arizona State University in September 2019 to August 2023
Business Owner at Oh One Eight - Coffee and Create in January 2019 to March 2022
Senior Director, Technical Assistance and Customer Service Centers at University of Phoenix in October 2012 to April 2018
IT Service Desk Senior Manager at Apollo Group in September 2006 to September 2012
Technical Support Supervisor at Apollo Group in September 2004 to August 2006
Senior Technical Support at Apollo Group in April 2003 to August 2004
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Western International University, Master of Business Administration (M.B.A.), January 2011 to January 2014
Western International University, BS, January 2004 to January 2009
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Customer Experience
Communication
Key Metrics
Customer Success
Customer Satisfaction
People Management
IT Strategy
Leadership
Process Improvement
Technical Support
IT Operations
ITIL
IT Management
Software Documentation
System Administration
Disaster Recovery
Vendor Management
Troubleshooting
Service Desk
Call Centers
Incident Management
Project Management
Business Process Improvement
Customer Relationship Management (CRM)
Strategic Planning
Budget Management
IT Service Management
Program Management
Information Technology
Service Delivery
Strategy
Operations Management
Key Performance Indicators
SharePoint
Active Directory
Visio
Computer Hardware
Microsoft Office
SQL
Microsoft Access
Management
Customer Service
Team Leadership
Cross-functional Team Leadership
Coaching
Client Services
Help Desk Support
ITIL v3 Foundations Certified
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Discover more about USC Information Technology Services (ITS)What is Lane Visage email address?
Email Lane Visage at [email protected] and [email protected]. This email is the most updated Lane Visage's email found in 2026.
How to contact Lane Visage?
To contact Lane Visage send an email to [email protected] or [email protected].
What company does Lane Visage work for?
Lane Visage works for USC Information Technology Services (ITS)
What is Lane Visage's role at USC Information Technology Services (ITS)?
Lane Visage is Director of Customer Service
What is Lane Visage's Phone Number?
Lane Visage's phone (602) ***-*128
What industry does Lane Visage work in?
Lane Visage works in the Information Technology & Services industry.
Lane Visage Email Addresses
Lane Visage Phone Numbers
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