Kyle Murphy
Sr. Customer Success Manager at Amperity | New York City Metropolitan Area
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Kyle Murphy serves as the Success Director for Global Strategic Accounts at Sprinklr, where he plays a pivotal role in driving customer success and satisfaction for some of the world's leading Fortune 500 companies. With a results-driven approach, Kyle leverages his extensive expertise in account management and strategic planning to foster long-term partnerships that not only enhance client retention but also stimulate revenue growth. His deep understanding of unified customer experience management (Unified-CXM) allows him to guide organizations in delivering seamless, human experiences across various channels, ensuring that every customer interaction is meaningful and impactful.
At Sprinklr, Kyle is instrumental in spearheading key projects that focus on optimizing customer engagement through innovative strategies in email marketing, social media marketing, and campaign management. He excels in developing and executing tailored account plans that align with clients' unique business objectives, utilizing advanced segmentation and database marketing techniques to drive targeted outreach and maximize ROI. By leading cross-functional teams, Kyle ensures that all customer-facing functions are synchronized, enabling a cohesive approach to client success.
Kyle's commitment to providing actionable insights empowers his clients to make data-driven decisions that enhance their overall business performance. His proficiency in eCRM and online marketing further solidifies his role as a trusted advisor, helping organizations navigate the complexities of the digital landscape. As a thought leader in customer success, Kyle Murphy continues to elevate the standard for client engagement, making a significant impact on the way companies connect with their customers in today's fast-paced market.
Sr. Customer Success Manager at Amperity in April 2025 to Present
Success Director, Global Strategic Accounts at Sprinklr in February 2021 to February 2025
Client Success Director at Cheetah Digital in August 2018 to February 2021
Senior Customer Success Manager at Brickwork in January 2017 to January 2018
Director, Client Services at Zeta Global in January 2016 to January 2017
Senior Account Manager at RevTrax in July 2015 to October 2016
Relationship Manager at Return Path in May 2014 to July 2015
Account Manager at Return Path in November 2012 to May 2014
Account Manager at Epsilon in June 2007 to November 2012
Account Coordinator at Epsilon in June 2006 to June 2007
Marketing Intern at RAE Internet Inc in January 2005 to January 2005
Marketing Intern at Dark Horse Marketing Group Inc. in January 2005 to January 2005
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Cross-functional Team Leadership
Business-to-Business (B2B)
Omni-Channel Marketing
Shopper Marketing
Consumer Packaged Goods (CPG)
P&L Management
Enterprise Account Management
Technology Start-up
Artificial Intelligence (AI)
Pharmaceuticals
Startup Environments
Startups
Biopharmaceuticals
Statements of Work (SOW)
Key Performance Indicators
Upselling
Quarterly Reviews
Churn Management
Key Metrics
Financial Services
Driving Results
Early-Stage Startups
Strategic Partnerships
Account Growth
Microsoft Excel
Relationship Building
Customer Lifecycle Management
Team Leadership
Software as a Service (SaaS)
Strategic Accounts
Organization Skills
Strategic Relationships
Strategic Planning
Product Adoption
Written Communication
Mentoring
Creative Problem Solving
Negotiation
People Management
Presentation Skills
Business Reviews
Customer Service
Oral Communication
Customer Satisfaction
Customer Engagement
Analytical Skills
Communication
Problem Solving
Sales Management
Customer Retention
Sales Acumen
Post-Sales
Sales Target Management
Presentations
Project Management
Customer Segmentation Strategy
Marketing Automation
Data Analytics
Customer Journeys
Customer Relationship Management (CRM)
Google Analytics
Customer Success
Contract Negotiation
Direct Sales
Client Relations
Digital Marketing Analytics
Customer Experience
Social Media
Account Management
Client Service
Interactive Marketing
E-commerce
Email Marketing
Digital Marketing
Digital Strategy
Marketing Strategy
Database Marketing
Direct Marketing
Multi-channel Marketing
Campaign Management
Segmentation
Marketing
Mobile Marketing
Strategy
Salesforce.com
eCRM
Social Media Marketing
Online Marketing
Integrated Marketing
Lead Generation
Web Analytics
Analytics
Online Advertising
Customer Acquisition
Client Services
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Discover more about AmperityWhat is Kyle Murphy email address?
Email Kyle Murphy at [email protected] and [email protected]. This email is the most updated Kyle Murphy's email found in 2026.
How to contact Kyle Murphy?
To contact Kyle Murphy send an email to [email protected] or [email protected].
What company does Kyle Murphy work for?
Kyle Murphy works for Amperity
What is Kyle Murphy's role at Amperity?
Kyle Murphy is Sr. Customer Success Manager
What is Kyle Murphy's Phone Number?
Kyle Murphy's phone (212) ***-*285
What industry does Kyle Murphy work in?
Kyle Murphy works in the Marketing & Advertising industry.
Kyle Murphy Email Addresses
Kyle Murphy Phone Numbers
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