Kristin Michael
Principal Engineer at Charter Communications | Englewood, Colorado, United States
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As a Principal Engineer at Charter Communications, Kristin Michael leverages over two decades of experience in the cable industry to drive innovation and operational excellence. Starting her career at just 20 years old, Kristin transitioned from a customer service representative at Disney World to a pivotal role in cable technical support, where she quickly honed her skills across various domains, including Field Operations and Network Operations. This diverse background has equipped her with a unique perspective on customer needs and technical challenges, allowing her to spearhead the integration of cutting-edge technologies within the organization.
In her current role, Kristin is instrumental in coordinating with Solutions teams to facilitate the seamless addition of new software and network upgrades. Her expertise in real-time transport protocols (RTP) and Voice over IP (VoIP) technologies ensures that all code upgrades are rigorously tested in lab environments before deployment. One of her key projects involves managing the operational readiness of the Tandem Voice Lab, where she ensures flawless VoIP call functionality and accurate translations, critical for maintaining high-quality communication services.
Kristin’s commitment to excellence is further demonstrated through her skills in peer and team mentoring, project implementation, and software testing. She is well-versed in industry standards such as STIR/SHAKEN and Domain Name System (DNS), which are essential for enhancing security and reliability in enterprise voice communications. Her proactive approach to research and development not only fosters innovation but also positions Charter Communications at the forefront of the evolving telecommunications landscape. Through her leadership, Kristin continues to inspire her team and drive impactful change within the organization.
Principal Engineer at Charter Communications in December 2022 to Present
Senior Software Engineer at Charter Communications in August 2021 to December 2022
Telephone Engineer III at Charter Communications in March 2019 to August 2021
Associate Services Engineer II at Charter Communications in August 2011 to March 2019
Surveillance Operator I at Bright House Networks in May 2008 to August 2011
Technical Event Coordinator at Bright House Networks in July 2007 to May 2008
Support Systems Analyst II at Bright House Networks in January 2005 to July 2007
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Documentation
Relationship Building
English
Communication
Attention to Detail
Peer Mentoring
Team Mentoring
Project Implementation
Research Skills
Real-Time Transport Protocol (RTP)
Software Testing
STIR/Shaken
Domain Name System (DNS)
Enterprise Voice
VoIP protocols SIP
Project Planning
Teamwork
Collaborative Problem Solving
Project Management
Software Troubleshooting
Network Troubleshooting
Telecommunications
Troubleshooting
Microsoft Office
VoIP
Computer Network Operations
Routers
TCP/IP
Network Engineering
Switches
Ethernet
Cisco Technologies
IP
MPLS
Networking
Wireless
Network Design
Internet Protocol (IP)
Internet Protocol Suite (TCP/IP)
Cisco Systems Products
Voice over IP (VoIP)
Linux
Problem Solving
Vendor Management
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Discover more about Charter CommunicationsWhat is Kristin Michael email address?
Email Kristin Michael at [email protected]. This email is the most updated Kristin Michael email found in 2026.
How to contact Kristin Michael?
To contact Kristin Michael send an email to [email protected].
What company does Kristin Michael work for?
Kristin Michael works for Charter Communications
What is Kristin Michael's role at Charter Communications?
Kristin Michael is Principal Engineer
What is Kristin Michael's Phone Number?
Kristin Michael's phone (303) ***-*147
What industry does Kristin Michael work in?
Kristin Michael works in the Telecommunications industry.
Kristin Michael Email Addresses
Kristin Michael Phone Numbers
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