Kristen Stump
Director Office of Student Success at Mountain State University | Beaver, West Virginia, United States
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Kristen Stump serves as the Director of the Office of Student Success at Mountain State University, where she leverages her extensive eight years of experience in higher education to enhance student engagement and retention. In her current role, Kristen is pivotal in shaping and implementing innovative retention strategies that address the diverse needs of students across various modalities and locations. Her expertise in enrollment management and student services ensures that the university not only attracts prospective students but also fosters an environment conducive to their academic success and persistence.
Kristen oversees multiple departments dedicated to student support management, effectively supervising staff to ensure seamless collaboration and service delivery. Her leadership style emphasizes cross-functional team collaboration, allowing her to train and empower staff across departments to adopt best practices in student engagement and retention. By utilizing her proficiency in tools such as Jenzabar and Salesforce, she analyzes data trends and develops actionable insights that inform strategic decisions at the executive level.
In addition to her operational responsibilities, Kristen plays a crucial role in budget management, revenue forecasting, and trend analysis, working closely with executive staff to align financial resources with institutional goals. Her commitment to enhancing the student experience is evident in her proactive approach to retention management, where she continuously seeks to identify barriers to student success and implement effective solutions. Through her strategic vision and hands-on leadership, Kristen Stump is making a significant impact on the overall student experience at Mountain State University, ensuring that every student has the opportunity to thrive.
Director Office of Student Success at Mountain State University in November 2010 to Present
Online Enrollment Manager at Mountain State University in May 2008 to November 2010
Southern WV Recruiter at Mountain State University in March 2007 to March 2008
Lead Enrollment Coordinator/Partnership Liasion at Montain State University in October 2004 to March 2007
Travel Agent at AAA Travel Agency in October 1999 to October 2004
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Efficient in 6 modules of Jenzabar
Salesforce
Cisco Call Manager
Microsoft Office
Cross-functional Team Leadership
Enrollment Management
Retention Management
Admissions
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Discover more about Mountain State UniversityWhat is Kristen Stump email address?
Email Kristen Stump at [email protected]. This email is the most updated Kristen Stump email found in 2026.
How to contact Kristen Stump?
To contact Kristen Stump send an email to [email protected].
What company does Kristen Stump work for?
Kristen Stump works for Mountain State University
What is Kristen Stump's role at Mountain State University?
Kristen Stump is Director Office of Student Success
What is Kristen Stump's Phone Number?
Kristen Stump's phone (703) ***-*149
What industry does Kristen Stump work in?
Kristen Stump works in the Higher Education industry.
Kristen Stump Email Addresses
Kristen Stump Phone Numbers
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