Kristen Liggins
BDC Manager at Centennial Subaru | Las Vegas, Nevada, United States
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Kristen Liggins is making significant strides as the BDC Manager at Centennial Subaru, where she is tasked with the exciting challenge of building a new Business Development Center (BDC) from the ground up. With a proven track record in automotive sales and customer retention, Kristen leverages her extensive expertise in hybrid BDC and internet sales to drive gross profit and enhance the overall customer experience. Her role involves not only overseeing the day-to-day operations of the BDC but also implementing strategic initiatives that align with the dealership's goals.
Kristen's experience spans dealer development across 12 stores, equipping her with a deep understanding of the automotive landscape and the nuances of effective inventory management. She excels in digital retailing, utilizing cutting-edge CRM and lead management processes to optimize customer engagement and conversion rates. Her leadership skills shine through as she recruits and trains new representatives, fostering a team-oriented environment that prioritizes collaboration and continuous improvement.
In her current role, Kristen is focused on key projects that include call tracking and online reputation management, ensuring that Centennial Subaru maintains a competitive edge in the market. She is adept at crafting marketing strategies that resonate with potential customers while also emphasizing deal closure techniques that maximize profitability. With a keen eye for competitive analysis, Kristen is committed to aligning organizational goals with customer needs, ultimately driving success for both the dealership and its clientele. Her enthusiasm for this amazing opportunity at Centennial Subaru is palpable, and she is poised to make a lasting impact in the automotive industry.
BDC Manager at Centennial Subaru in July 2024 to March 2025
BDC/Digital Sales Director at Jim Marsh Chrysler Jeep in November 2022 to July 2024
BDC/CRM Director at Russell Westbrook Automotive Group in July 2022 to August 2022
BDC/Digital Sales Manager at Downey Hyundai in August 2020 to July 2022
BDC Sales Manager/Ecommerce Operations at Westlake Hyundai/O'gara Coach Westlake in July 2019 to March 2020
BDC Sales Manager at Puente Hills Toyota - Hitchcock Automotive in March 2019 to July 2019
BDC / Internet Marketing Director - SEO/SEM - Dealer Operations at Puente Hills Hyundai/PH Genesis/SouthBay Hyundai/Puente Hills Mazda in August 2009 to March 2019
BDC Director / Internet Manager - Dealer Operations at LAX Hyundai Superstore in May 2008 to April 2009
BDC Director at Vermont Chevrolet - LA City Hyundai - Garden Grove Hyundai in April 2006 to May 2008
HFC Acceptance at Westlake Financial Services in January 2001 to January 2006
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Customer Service Management
Online Lead Generation
Online Marketing
Business Process Improvement
Customer Service
Interpersonal Skills
Sales and Marketing
Trusting Relationships
Marketing Operations
Consultative Approach
Checklists
Performance Reviews
Task Assignment
Digital Marketing
Employee Training
Search Engine Optimization (SEO)
Marketing
Telephony
ILM
Performance Metrics
Department Liaison
Driving Results
Coaching
Call Tracking
Computer Literacy
Communication
Resource Allocation
Sales Finance
Key Performance Indicators
General Management
Financial Performance
Critical Thinking
Benchmarking
Online Reputation Management
Client Requirements
Client Relations
New Business Opportunities
Organizational Alignment
Digital Media
Search Engine Marketing (SEM)
Social Media
Dealer Training
Customer Loyalty
Inbound Lead Generation
Customer Experience
Business Development
Social Influence
Relationship Building
Time Management
Sales Target Management
Automotive
Automobile
Vehicles
Automotive Aftermarket
Dealers
Reynolds & Reynolds
Customer Retention
Profit
Dealer Management
Customer Satisfaction
Sales Process
Sales Management
Automotive Sales Training
Parts
New Business Development
Deal Closer
Team Building
Negotiation
Inventory Management
Online Advertising
Sales
E-commerce SEO
Social Media Marketing
Sourcing
Reynolds
Selling
Account Management
Lead Generation
Market Planning
Competitive Analysis
Business Planning
CRM
Marketing Strategy
Deal Closure
Automotive Repair
B2B
Autobase
F&I
Sales Operations
Dealer Track
Gross Profit
Retail Automotive
Aftersales
Warranty
Pricing
Dealer Operations
Lead Management
E-commerce
Automotive Parts
Automotive Engineering
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Discover more about Centennial SubaruWhat is Kristen Liggins email address?
Email Kristen Liggins at [email protected]. This email is the most updated Kristen Liggins email found in 2026.
How to contact Kristen Liggins?
To contact Kristen Liggins send an email to [email protected].
What company does Kristen Liggins work for?
Kristen Liggins works for Centennial Subaru
What is Kristen Liggins's role at Centennial Subaru?
Kristen Liggins is BDC Manager
What is Kristen Liggins's Phone Number?
Kristen Liggins's phone (702) ***-*126
What industry does Kristen Liggins work in?
Kristen Liggins works in the Computer Networking industry.
Kristen Liggins Email Addresses
Kristen Liggins Phone Numbers
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