Krista Hein
Senior Customer Success Partner - Concur (Finance and Spend) at SAP | Muskego, Wisconsin, United States
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
As the Vice President of Customer Success Services for SAP SuccessFactors in the Midwest region, Krista Hein brings over 14 years of rich experience in the software industry, specializing in customer success and engagement strategies. In her current role, Krista is accountable for leading a dedicated team of Customer Success experts who are committed to maximizing customer lifetime value for high-growth enterprise cloud customers. Her focus on consumption and adoption of contracted solutions ensures that clients not only achieve their desired outcomes but also derive significant value from their investments in SAP SuccessFactors.
Krista's leadership is characterized by a strong emphasis on relationship building and trust, which are essential in driving customer satisfaction and retention. She actively identifies upsell opportunities and spearheads renewal initiatives, effectively mitigating churn and fostering long-term partnerships. Under her guidance, the team cultivates a culture of operational excellence and continuous enablement, ensuring that every customer interaction is meaningful and impactful.
Key projects Krista has championed include the development of tailored onboarding programs that enhance user experience and accelerate time-to-value for new clients. Her strategic approach to communications and presentation skills allows her to convey complex ideas clearly, making it easier for stakeholders to understand the value of SAP SuccessFactors solutions. With a customer-focused service philosophy, Krista is dedicated to transforming the customer journey into a collaborative and rewarding experience, ultimately positioning SAP SuccessFactors as a trusted partner in the HR technology landscape.
Vice President Customer Success Services HXM, Midwest at SAP SuccessFactors in September 2022 to Present
Senior Customer Success Partner - Concur (Finance and Spend) at SAP in October 2024 to Present
Senior Customer Engagement Executive at SAP SuccessFactors in March 2017 to September 2022
Customer Engagement Support Fellow at SAP in January 2022 to July 2022
Strategic Principal Customer Success Account Manager - Healthcare at Oracle in June 2016 to March 2017
Senior Customer Success Manager - HCM (Client Executive/Strategic Account Management Team) at Oracle in November 2012 to May 2016
Independent Talent Consultant at Contract Consultant in December 2011 to January 2012
Director, Corporate Recruitment and Operations at Kohl's Department Stores in February 2009 to November 2011
AVP, Central Territory Recruitment Manager - Retail Services at Washington Mutual/WaMu - JPMorgan Chase in October 2008 to January 2009
AVP, Recruitment Manager - Retail Banking at Washington Mutual/WaMu - JPMorgan Chase in September 2007 to September 2008
HR Manager - Corporate Team at Sears Holdings in January 2007 to September 2007
Area Human Resources Manager- Kmart Distribution Centers at Sears Holdings in January 2005 to January 2007
Sr Regional Recruitment Manager/Recruiter -Stores at Sears Holdings in January 2003 to January 2005
Recruitment Manager - Corporate at Sears Holdings in January 2001 to January 2003
Recruitment Contractor/Consultant at BentonAssociates in January 2000 to January 2001
Corporate & Merchant Recruiter at Kohl's Department Stores in January 1998 to January 2000
Assistant Operations Manager at Kohl's Department Stores in January 1997 to January 1998
Recruiting Assistant - Kohl's Field Leadership Team at Kohl's Department Stores in January 1996 to January 1997
See more
See less
Strategic Business
Key Performance Indicators
Customer Interaction
Performance Motivation
Business Transformation
Service-Level Agreements (SLA)
Interpersonal Skills
Employee Training
Communications Strategy
Enablement
Customer Relationship Management (CRM)
Team Coordination
Executive-level Communication
Presentation Skills
Key Accounts
Key Account Management
Renewals
Executive Relationships
Sales Processes
Managed Services
Business Relationship Management
Contractual Obligations
Business Reviews
Negotiation
Strategy Implementation
Team Motivation
Relationship Building
Reporting & Analysis
Collaborative Leadership
ClientSuccess
Building Trust
Customer Advocacy
Customer-Focused Service
Customer Experience
Build Strong Relationships
Software as a Service (SaaS)
Customer Satisfaction
Customer Retention
Product Adoption
Client Services
Written Communication
Key Metrics
Problem Solving
Executive Visibility
Communication
Onboarding
Change Management
Strategic Thinking
Operational Excellence
Cloud Applications
Training
Management
Employee Relations
Team Building
Human Resources
Leadership
Sales
Strategy
Sales Operations
Hiring
Customer Relations
Organizational Development
Team Management
Team Culture
Accountability
Organizational Culture
See more
See less
Discover more about SAPWhat is Krista Hein email address?
Email Krista Hein at [email protected] and [email protected]. This email is the most updated Krista Hein email found in 2026.
What is Krista Hein phone number?
Krista Hein phone number is +14142359882.
How to contact Krista Hein?
To contact Krista Hein send an email to [email protected] or [email protected]. If you want to call Krista Hein try calling on +14142359882. (updated on October 31, 2024)
What company does Krista Hein work for?
Krista Hein works for SAP
What is Krista Hein's role at SAP?
Krista Hein is Senior Customer Success Partner - Concur (Finance and Spend)
What industry does Krista Hein work in?
Krista Hein works in the Software Development industry.
Krista Hein Email Addresses
Krista Hein Phone Numbers
looking for?
Find personal and work emails for over 250M professionals.
People like Krista Hein
Senior Director of Finance at SB360 Capital Partners
SENNEBOGEN SPECIALIST at ASCO
Freelance Videographer at Liat Krongrad
Owner at Southwest Sweeper Sales
Senior Talent Strategist at CommonSpirit Health
Product Management Intern at GlossGenius
Executive Director at JPMorgan Chase & Co.
Lead, Fraud Strategy at Bread Financial
Enterprise Sales Director at Experity
Territory Manager-Interstim Pelvic Health at Medtronic
Field Marketing Manager at Illinois Bone & Joint Institute
Graphic Designer at New Entry Sustainable Farming Project
Territory Manager at Great Southern Recreation
Director of Leadership Recruitment at Ascend Public Charter Schools
Business Owner at Green Fox Woodworking, LLC
National Sales Manager at Asa Hydraulik Inc
Director Service/Parts at RV One Superstores
Product Design Manager at Spekit 🐙
Project Manager at Computershare
Director of Permanent Placement Services at Robert Half
Show more
Show less