Kirk Landis
Associate Vice President, Americas Service Delivery at Sutherland Global Services | Pittsford, New York, United States
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Kirk Landis serves as the Associate Vice President of Americas Service Delivery at Sutherland Global Services, where he leverages his extensive expertise to drive operational excellence and strategic growth across multiple sectors, including technology, financial services, and retail. With a high-energy approach and a results-oriented mindset, Kirk has established himself as a pivotal leader in managing web-enabled customer communications, encompassing e-mail, web chat, and telephony solutions. His role is critical in enhancing customer experience and engagement, ensuring that clients receive top-tier service that aligns with their business objectives.
Under Kirk's leadership, his teams have successfully navigated the complexities of customer life cycle management, focusing on customer acquisition, retention, and lead generation. His strong analytical skills enable him to quickly identify issues and opportunities, allowing for the swift implementation of action plans that optimize performance and drive results. Kirk's commitment to excellence is evident in the high levels of success achieved in e-commerce sales and customer service operations, where he has consistently delivered measurable improvements in client satisfaction and operational efficiency.
Kirk's expertise in Business Process Outsourcing (BPO) and inbound marketing strategies further enhances his ability to deliver innovative solutions tailored to the unique needs of each client. His collaborative leadership style fosters a culture of teamwork and accountability, empowering his teams to excel in a fast-paced environment. As a forward-thinking leader at Sutherland Global Services, Kirk Landis continues to shape the future of customer service delivery, ensuring that the organization remains at the forefront of industry trends and best practices.
Associate Vice President, Americas Service Delivery at Sutherland Global Services in January 2015 to Present
Senior Director at Sutherland Global Services in January 1998 to January 2015
Operations Manager at Lechmere in January 1993 to January 1997
Floor Manager at Service Merchandise in January 1991 to January 1993
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BPO
Inbound Marketing
Outsourcing
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Discover more about Sutherland Global ServicesWhat is Kirk Landis email address?
Email Kirk Landis at [email protected]. This email is the most updated Kirk Landis email found in 2026.
What is Kirk Landis phone number?
Kirk Landis phone number is +15855207377.
How to contact Kirk Landis?
To contact Kirk Landis send an email to [email protected]. If you want to call Kirk Landis try calling on +15855207377. (updated on October 29, 2024)
What company does Kirk Landis work for?
Kirk Landis works for Sutherland Global Services
What is Kirk Landis's role at Sutherland Global Services?
Kirk Landis is Associate Vice President, Americas Service Delivery
What industry does Kirk Landis work in?
Kirk Landis works in the Hospitals And Health Care industry.
Kirk Landis Email Addresses
Kirk Landis Phone Numbers
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