Kiona Bell
Manager/Owner at Brackman’s Paint & Body | Prescott Valley, Arizona, United States
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Kiona Bell serves as the Director of Digital Delivery & Member Experience at Credit Union West, where she leverages over a decade of experience in the financial industry to enhance member interactions and streamline operational processes. Starting her career as a part-time teller in 2011, Kiona's ascent through various roles showcases her dedication and deep understanding of the credit union movement, which is rooted in the principle of "people helping people."
In her current role, Kiona is responsible for overseeing the Member Contact Center (MCC), which operates with a 20-seat capacity and includes a team of two assistant managers and one manager. The MCC handles approximately 15,000 calls per month, emphasizing Kiona's commitment to delivering exceptional member service. Under her leadership, the team focuses on implementing best-in-class digital delivery solutions that enhance the overall member experience. Kiona's strategic leadership skills, combined with her expertise in retail banking and mortgage lending, enable her to drive initiatives that not only meet but exceed member expectations.
Kiona is also adept at facilitating sales training and strategic communications, ensuring that her teams are well-equipped to navigate the evolving landscape of digital banking. Her analytical skills and proficiency in tools like Microsoft Project and Excel allow her to assess performance metrics and identify areas for improvement. As she continues to innovate within the digital space, Kiona remains passionate about fostering a culture of collaboration and support, ensuring that Credit Union West remains a trusted partner for its members in their financial journeys.
Manager/Owner at Brackman’s Paint & Body in January 2022 to Present
Professional development at Career Break in January 2025 to Present
Director - Digital Delivery & Member Experience at Credit Union West in December 2021 to January 2025
Regional Branch Manager II at Credit Union West in April 2021 to December 2021
Regional Branch Manager at Credit Union West in February 2019 to April 2021
Efficiency Task Force Lead at Credit Union West in June 2015 to June 2020
Branch Manager at Credit Union West in July 2014 to February 2019
Member Service Officer at Credit Union West in May 2012 to June 2014
Member Service Representative (Teller) at Credit Union West in May 2011 to May 2012
Front End Supervisor at Target in January 2009 to May 2011
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User Interface Design
HTML
Cascading Style Sheets (CSS)
Symitar
Synapsys
Wrike
Microsoft Teams
Team Development
Coaching
Sales Trainings
Diversity Training
Team Coordination
Problem Solving
Vendor Management
User Experience (UX)
Technical Proficiency
Change Management
Organizational Leadership
Strategic Leadership
Self Assessment
Sales Management
Customer Experience
Program Management
Customer Satisfaction
Analytical Skills
Meeting Facilitation
Organizational Effectiveness
Operational Efficiency
Project Management
Collaborative Problem Solving
Microsoft One Note
Microsoft Project
Microsoft Outlook
Microsoft Word
Microsoft Excel
Microsoft Office
Strategic Communications
Communication
Team Building
Cross-functional Team Leadership
Team Leadership
Banking
Credit
Loans
Credit Analysis
Risk Management
Consumer Lending
Mortgage Lending
Retail Banking
Strategic Planning
Six Sigma Green Belt
Management
Training
Operations Management
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What is Kiona Bell email address?
Email Kiona Bell at [email protected]. This email is the most updated Kiona Bell email found in 2026.
What is Kiona Bell phone number?
Kiona Bell phone number is +19286345298 and +19287787156.
How to contact Kiona Bell?
To contact Kiona Bell send an email to [email protected]. If you want to call Kiona Bell try calling on +19286345298 and +19287787156. (updated on November 04, 2024)
What company does Kiona Bell work for?
Kiona Bell works for Brackman’s Paint & Body
What is Kiona Bell's role at Brackman’s Paint & Body?
Kiona Bell is Manager/Owner
What industry does Kiona Bell work in?
Kiona Bell works in the Banking industry.
Kiona Bell Email Addresses
Kiona Bell Phone Numbers
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