Kim Wilson
Director - Client Experience at Validity Screening Solutions | Dallas-Fort Worth Metroplex
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
As the Director of Client Experience at Validity Screening Solutions, Kim Wilson plays a pivotal role in shaping the company’s approach to client engagement and satisfaction. Reporting directly to the CEO and serving as a vital member of the Leadership Team, Kim oversees a dedicated team of 10 professionals, including Client Relations Managers and Client Service Specialists. Her commitment to enhancing the client journey is evident in her strategic initiatives, which are driven by deep customer insights and a focus on operational excellence.
Under Kim's leadership, the team has achieved remarkable results, including a staggering 247% reduction in missed client calls, a testament to her focus on optimizing customer service operations. By fostering a culture of continuous improvement and accountability, she empowers her team to deliver exceptional service that not only meets but exceeds client expectations. Kim’s expertise in interpersonal communication and customer service training has been instrumental in building high-performing teams that are adept at navigating the complexities of client relations in the background screening industry.
In addition to her operational achievements, Kim is passionate about leveraging technology and data analytics to enhance client experiences. She actively collaborates with cross-functional teams to implement innovative solutions that streamline processes and improve client satisfaction metrics. Her strategic vision and hands-on leadership style ensure that Validity Screening Solutions remains at the forefront of client experience excellence, driving retention and loyalty in a competitive market. Through her unwavering dedication, Kim Wilson exemplifies the transformative impact of effective client experience leadership.
Director - Client Experience at Validity Screening Solutions in August 2022 to Present
Client Relations Manager at Validity Screening Solutions in February 2021 to July 2022
Research Specialist at Validity Screening Solutions in August 2019 to February 2021
Verification Specialist at Validity Screening Solutions in May 2019 to August 2019
Accounting Specialist at Pittsburg State University in May 2008 to February 2019
See more
See less
Communication
Team Management
Team Leadership
Lunch & Learns
Analytical Skills
Customer Service Management
Customer Marketing
Cash Flow
External Audits
Customer Engagement
Generally Accepted Accounting Principles (GAAP)
Customer Loyalty
Financial Statements
Depreciation
Fixed Assets
Customer Service Training
Customer Satisfaction
Spreadsheets
Customer Experience Consulting
Accruals
Year-End Close Process
Customer Service Operations
Customer Experience Management
Accounts Receivable (AR)
Customer Retention
General Ledgers
Call Center Development
Customer Experience Analysis
Financial Audits
Criminal Law
Bank Reconciliation
Customer Experience
Active Listening
Customer Relationship Management (CRM)
Interpersonal Communication
Team Development
Strategic Planning
Microsoft Products
Customer Service
Research
Background Checks
Fitness
Event Planning
Higher Education
Accounting
Fitness Training
Wellness Coaching
Accounts Payable
Account Reconciliation
Journal Entries
Community Outreach
Wellness
Internal Audit
Screening
Microsoft Office
PowerPoint
Microsoft Excel
Outlook
Facebook
PeopleSoft
Access
Microsoft Word
Coaching
Teamwork
Leadership
Fundraising
Time Management
Leadership Development
Training
Social Networking
Fitness Consulting
Overall Wellness
Group Exercise Instruction
Shakeology
Employment Verifications
Health
Exercise
Criminal Research
Background Research
Civil Research
See more
See less
Discover more about Validity Screening SolutionsWhat is Kim Wilson email address?
Email Kim Wilson at [email protected] and [email protected]. This email is the most updated Kim Wilson email found in 2026.
What is Kim Wilson phone number?
Kim Wilson phone number is +12147055347 and +14696750823.
How to contact Kim Wilson?
To contact Kim Wilson send an email to [email protected] or [email protected]. If you want to call Kim Wilson try calling on +12147055347 and +14696750823.
What is Kim Wilson net worth?
Kim Wilson has an estimated net worth of $25,000 to $49,999
What company does Kim Wilson work for?
Kim Wilson works for Validity Screening Solutions
What is Kim Wilson's role at Validity Screening Solutions?
Kim Wilson is Director - Client Experience
What industry does Kim Wilson work in?
Kim Wilson works in the Human Resources Services industry.
Kim Wilson Email Addresses
Kim Wilson Phone Numbers
looking for?
Find personal and work emails for over 250M professionals.
People like Kim Wilson
Principal at Newstone Capital Partners, Llc
Principal at Precision Ind
DIRECTOR TECNICO at ESS LTDA.
Public Relations & Social Media Supervisor at Planit
Executive Director at Young Musicians Foundation
Content Creator at Dan Exclaims
Consultant at Three Peaks Advisors, LLC.
Founder and CEO at EdiSUN Renewables
CAD Manager at Dimension In Architecture
Research and Development Principle Investigator at Northrop Grumman
Product Compliance Engineering Manager at Generac Power Systems
Ofiice Automation Clerk at NAVFAC Navy Engineering Command
Director, Business Planning and Anlysis at NEJM Group
Sr. Software Developer (.net, sql server, aws, Android) at Aventiv Technologies, parent company of Securus Technologies, AllPaid and JPay
System Administration NCOIC at U.S. Army Signal Corps
Technical Support Specialist at Freelance
driver at papa j's
Manufacturing Supervisor at Powell Electrical Systems, Inc.
Admisistrative Specialist/Security Police/Drill Sargent at USA Military Air Force/ Army Reserve
n/a at n/a
Engagement Manager at athenahealth
IT Manager - Mobile Software Deployment at FedEx
Show more
Show less