Kim Cutler
DIRECTOR – DIGITAL ADOPTION at AT&T | Basking Ridge, New Jersey, United States
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Kim Cutler is a highly accomplished senior executive at AT&T, currently serving as the Director of Digital Adoption. With over 20 years of extensive experience in senior management and technical roles, including a decade in directorial positions, Kim has established herself as a pivotal leader in driving digital transformation initiatives. Her expertise in IT portfolio management and digital strategy implementation is complemented by her ability to lead large, cross-functional, and multicultural teams towards achieving strategic business objectives.
In her current role, Kim leads a dedicated team of six e-Commerce managers, focusing on executing innovative initiatives across AT&T's Digital Channels. She collaborates closely with peers to develop comprehensive digital adoption strategies and roadmaps that prioritize enhancing the customer experience while effectively reducing agent-handled contacts. Her leadership was instrumental in achieving an impressive 143% of the Digital call shed objective in 2016, showcasing her ability to drive performance and deliver results.
Kim's skill set encompasses a wide range of competencies, including business transformation planning, stakeholder engagement, and cost-benefit analysis. Her proficiency in product management and systems management, particularly with platforms like Salesforce.com, enables her to streamline processes and enhance operational efficiencies. As a strategic thinker, Kim is adept at navigating complex challenges and fostering an environment of collaboration and innovation. Her commitment to excellence and her passion for leveraging technology to improve customer interactions position her as a key influencer in the digital landscape at AT&T.
DIRECTOR – DIGITAL ADOPTION at AT&T in January 2016 to Present
DIRECTOR – CHAT & SOCIAL STRATEGY at AT&T in January 2015 to January 2016
DIRECTOR – DIGITAL STRATEGY at AT&T in January 2010 to January 2015
DIRECTOR – CONSUMER PRODUCT MARKETING MANAGEMENT at AT&T in January 2008 to January 2010
DIRECTOR – CONSUMER VOICE RESULTS & ANALYTICS at AT&T in January 2006 to January 2008
DISTRICT MANAGER – PRODUCT MANAGEMENT at AT&T in January 2004 to January 2006
ADDITIONAL ROLES at Telecommunications in January 1993 to January 2004
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Management
Leadership
Profit & Loss Management
Strategic Business Initiatives
Business Transformation Planning
Digital Communication Strategy
Product Management
Quality Improvement
Stakeholder Engagement
Digtal Commerce
Supply Chain Management
Digital Supply Chain
E-commerce
Business-to-Business (B2B)
E-Fulfillment
Project Portfolio Management
Cost Benefit Analysis
Market Knowledge
Technical Support
Subject Matter Experts
Technology
Salesforce.com
Sprinklr
Strategic Partnerships
Contract Negotiation
Product Lifecycle Management
Systems Management
Process Management
Financial Reporting
Budgeting
TouchCommerce
Nuance Communications Products
Virtual Assistance
Cross-functional Collaborations
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Discover more about AT&TWhat is Kim Cutler email address?
Email Kim Cutler at [email protected]. This email is the most updated Kim Cutler email found in 2026.
What is Kim Cutler phone number?
Kim Cutler phone number is +12516059550 and +19086475050.
How to contact Kim Cutler?
To contact Kim Cutler send an email to [email protected]. If you want to call Kim Cutler try calling on +12516059550 and +19086475050. (updated on October 29, 2024)
What is Kim Cutler net worth?
Kim Cutler has an estimated net worth of $750,000 to $999,999
What company does Kim Cutler work for?
Kim Cutler works for AT&T
What is Kim Cutler's role at AT&T?
Kim Cutler is DIRECTOR – DIGITAL ADOPTION
What industry does Kim Cutler work in?
Kim Cutler works in the Telecommunications industry.
Kim Cutler Email Addresses
Kim Cutler Phone Numbers
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