Kiang Wong
Hardware Service Manager at Ingenico | Singapore
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Kiang Wong is a seasoned Hardware Service Manager with over 16 years of diverse experience in the consumer electronics industry. His career journey began as a Design Engineer, where he honed his technical skills and understanding of product development. Over the years, Kiang has transitioned through various roles, ultimately overseeing Field Services Operations and now managing a comprehensive team of 20 professionals, including Service Engineers, Technicians, and administrative support staff. His current role is pivotal in ensuring the seamless operation of service delivery, enhancing customer satisfaction, and driving continuous improvement initiatives.
One of Kiang's notable achievements includes the successful implementation of Lean methodologies within warehouse management, which led to significant inventory recovery and cost savings. This initiative not only optimized operational efficiency but also reinforced his commitment to profit and loss management. Kiang's leadership development skills have been instrumental in fostering a collaborative team environment, empowering his staff to excel in their roles while maintaining a strong focus on customer service.
Kiang's expertise spans across various domains, including manufacturing, engineering, and project management, making him a versatile asset in the consumer electronics landscape. His ability to manage complex projects while multitasking effectively has positioned him as a key player in driving strategic initiatives that align with organizational goals. As he continues to navigate the evolving landscape of consumer electronics, Kiang remains dedicated to leveraging his extensive experience to enhance service operations and contribute to the overall success of the organization.
Hardware Service Manager at Ingenico in April 2022 to Present
Service Manager at GLORY in May 2019 to April 2022
Director of Operations at JCDecaux in January 2018 to June 2018
Service Manager at Jungheinrich Singapore in January 2015 to April 2017
Field Service Center Manager at Allied Telesis in November 2012 to December 2014
Repair Centre Manager at Hilti in January 2012 to October 2012
Upstream Consumer Care Manager and Supplier Quality Manager at Philips Engineering Solutions in June 2005 to December 2011
Product Design and Parts Engineering, Senior Engineer at Sony in June 1997 to July 2004
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Cross-functional Team Leadership
Technical Drawing
Manufacturing Process Improvement
Quality Management
ISO 9001
ISO 14001
Product Design
Engineering test
Spare parts management
Service Parts
Vendor Management
Operational Execution
Technical Documentation
Technical Analysis
Lean Thinking
Lean Methodologies
Revenue Forecasting
Customer Relationship Management (CRM)
Customer Engagement
Coaching & Mentoring
Technical Leadership
Team Leadership
People Development
Leadership
Change Management
Revenue & Profit Growth
Service Delivery
Technical Support
Commercial Operation
Customer Service Management
People Management
Leadership Development
Lean Six Sigma
Customer Service
Skilled Multi-tasker
Profit & Loss Management
Continuous Improvement
Consumer Electronics
Program Management
Manufacturing
Product Development
Process Improvement
Engineering
Quality Assurance
Project Management
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Discover more about IngenicoWhat is Kiang Wong email address?
Email Kiang Wong at [email protected]. This email is the most updated Kiang Wong email found in 2026.
How to contact Kiang Wong?
To contact Kiang Wong send an email to [email protected].
What company does Kiang Wong work for?
Kiang Wong works for Ingenico
What is Kiang Wong's role at Ingenico?
Kiang Wong is Hardware Service Manager
What is Kiang Wong's Phone Number?
Kiang Wong's phone +44 ** **** *135
What industry does Kiang Wong work in?
Kiang Wong works in the Business Consulting And Services industry.
Kiang Wong Email Addresses
Kiang Wong Phone Numbers
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