Kevin Daughtrey
SVP & Director Customer Contact Center Operations at First Citizens Bank | Raleigh, North Carolina, United States
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SVP & Director Customer Contact Center Operations at First Citizens Bank in December 2020 to Present
Manager, Customer Insights at The Fresh Market in October 2012 to December 2020
Claims Control Leader at United Guaranty Corporation in May 2010 to October 2012
Service Delivery Leader (Director) Telephone Service Center - Greensboro at American Express in January 2002 to January 2009
Service Delivery Leader (Director) Risk Operations at American Express in January 2000 to January 2002
Service Delivery Leader (Director) Telephone Service Center - Phoenix at American Express in January 1996 to January 2000
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Christopher Newport University, BS
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Re-engineering
Change Management
Performance Management
Leadership
Six Sigma
Call Center
Team Leadership
Management
Credit Cards
Strategic Planning
Project Management
Business Process Improvement
Coaching
Process Engineering
Budgets
Outsourcing
Analysis
Project Planning
Strategy
Vendor Management
Process Improvement
Customer Service
Customer Satisfaction
Program Management
Account Management
Call Centers
Human Resources
Cross-functional Team Leadership
Customer Retention
Team Building
Credit
Leadership Development
Operations Management
Time Management
Negotiation
Training
Customer Experience
Employee Engagement
Business Development
Sales
Team Management
CRM
Forecasting
Data Analysis
Risk Management
Analytics
Business Analysis
Business Planning
Teamwork
Financial Analysis
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Discover more about First Citizens BankWhat is Kevin Daughtrey email address?
Email Kevin Daughtrey at [email protected] and [email protected]. This email is the most updated Kevin Daughtrey's email found in 2026.
What is Kevin Daughtrey phone number?
Kevin Daughtrey phone number is 3366883111.
How to contact Kevin Daughtrey?
To contact Kevin Daughtrey send an email to [email protected] or [email protected]. If you want to call Kevin Daughtrey try calling on 3366883111.
What company does Kevin Daughtrey work for?
Kevin Daughtrey works for First Citizens Bank
What is Kevin Daughtrey's role at First Citizens Bank?
Kevin Daughtrey is SVP & Director Customer Contact Center Operations
What industry does Kevin Daughtrey work in?
Kevin Daughtrey works in the Consumer Services industry.
Kevin Daughtrey Email Addresses
Kevin Daughtrey Phone Numbers
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