Kent Thomas
Wealth Management Client Services at Northern Trust Corporation | Greater Phoenix Area
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Kent Thomas serves as the Senior Vice President and Managing Site Director at Northern Trust Corporation, where he plays a pivotal role in steering the Tempe Capability Center towards operational excellence and cultural transformation. With a robust background in vendor management and business process improvement, Kent is dedicated to enhancing employee engagement and fostering a collaborative workplace environment. His leadership is underscored by a commitment to strategic thinking and intentional change management, which has been instrumental in navigating the complexities of post-COVID workplace dynamics.
At the helm of a 700+ person site, Kent spearheads initiatives that align with corporate imperatives, ensuring that the organization not only meets but exceeds its operational goals. His efforts in implementing a new Hybrid Work Environment have been particularly noteworthy, as he balances the needs of a diverse workforce while promoting a culture of inclusivity and innovation. Kent's expertise in cross-functional team building and community engagement has allowed him to cultivate strong relationships with key stakeholders, ensuring that all voices are heard and valued in the decision-making process.
Recognized with both the Excalibur Award for Operations Excellence and the Cultural Champion Award, Kent’s passion for mentorship and employee development shines through in every project he undertakes. His strategic oversight and focus on financial metrics empower teams to thrive, driving Northern Trust Corporation’s mission forward in an ever-evolving financial landscape. As he champions the Tempe Capability Center brand in the Phoenix Metro area, Kent continues to exemplify leadership that inspires and transforms.
Wealth Management Client Services at Northern Trust Corporation in June 2022 to Present
Director – Strategic Operations Programs at MUFG in July 2017 to June 2022
Director – Operations Strategy at JPMorgan Chase & Co. in March 2013 to July 2017
Director: Operations at JPMorgan Chase & Co. in June 2007 to March 2013
Senior Manager: Operations, Risk and Resiliency at JPMorgan Chase & Co. in October 2003 to June 2007
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Learning & Development Solutions
site leader
Transfer Agency
Establishing Processes
Customer Satisfaction (CSAT)
Key Performance Indicators
Workplace Experience
Program Management
Strategy
Stakeholder Engagement
Stakeholder Management
Vendor Management
Operations
Cross Functional Team Building
Executive Management
Change Management
Executive Visibility
Strategic Partnerships
Workplace Organization
Community Engagement
Technology Integration
Fundraising
Risk Control Self Assessment (RCSA)
Talent Development
Development Programs
Operational Excellence
Scopes Of Work
Team Motivation
P&L Management
Relationship Building
Situational Leadership
organizational pyschology
Self awareness
Organizational Design
Organizational Culture
Project Management Office (PMO)
Organizational Development
Recruiting
Business Administration
Risk Assessment
Operational Risk Management
resiliency
C-Level Executive Support
Enterprise Risk Management
Continuous Improvement
Business Transformation
Budget Management
Planning Budgeting & Forecasting
Leadership Development Coaching
Financial Metrics
Critical Thinking
Accounts Receivable (AR)
Meeting Facilitation
Driving Results
Organizational Leadership
Transformational Leadership
Leadership Development
Organizational Change Management
Business Process Improvement
Project Management
Strategic Planning
Business Analysis
Operations Management
Credit Cards
Call Centers
Risk Management
Financial Analysis
Corporate Real Estate
Location Intelligence
Real Estate
Workforce Planning
Office 365
Team Leadership
Leadership
Team Building
Thought Leadership
Culture Change
Team Management
Process Improvement
Workplace Design
Occupancy Planning
Integrated Management Systems
Capital Budgeting
Re-entry
Workplace Solutions
Workplace Culture
Workplace Transformation
Microsoft Office
Workforce Management
Customer Service
Cross-functional Team Leadership
Portfolio Management
Time Management
Acquisitions
Start-ups
Negotiation
Strategic Leadership
Alternative Workplace Strategies
Strategic Thinking
Employee Engagement
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Discover more about Northern Trust CorporationWhat is Kent Thomas email address?
Email Kent Thomas at [email protected]. This email is the most updated Kent Thomas email found in 2026.
How to contact Kent Thomas?
To contact Kent Thomas send an email to [email protected]. (updated on October 29, 2024)
What company does Kent Thomas work for?
Kent Thomas works for Northern Trust Corporation
What is Kent Thomas's role at Northern Trust Corporation?
Kent Thomas is Wealth Management Client Services
What is Kent Thomas's Phone Number?
Kent Thomas's phone (**) *** *** 949
What industry does Kent Thomas work in?
Kent Thomas works in the Financial Services industry.
Kent Thomas Email Addresses
Kent Thomas Phone Numbers
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