Kenneth Sylvain

Q: What is Kenneth Sylvain email address?

Email Kenneth Sylvain at wboyle@rogers.com and kenneth.sylvain@calltrackingmetrics.com. This email is the most updated Kenneth Sylvain email found in 2026.

Q: How to contact Kenneth Sylvain?

To contact Kenneth Sylvain send an email to wboyle@rogers.com or kenneth.sylvain@calltrackingmetrics.com. If you want to call Kenneth Sylvain try calling on +16785759802 and +17062802005. (updated on October 31, 2024)

Director of Customer Success at Harvard Business Publishing Corporate Learning | Washington DC-Baltimore Area

About Kenneth Sylvain

Kenneth Sylvain serves as the Director of Customer Success at Harvard Business Publishing Corporate Learning, where he leverages over two decades of experience in account management, business development, and operations to drive transformative outcomes for clients. In his current role, Kenneth operates as a servant leader, overseeing global teams focused on Mid-market, Enterprise, and International customer segments. His commitment to fostering strategic relationships is evident in his approach to customer engagement, where he emphasizes a "share the love" philosophy. This methodology not only enhances team coordination but also ensures that clients receive tailored support that aligns with their unique leadership development goals.

Kenneth is currently spearheading a comprehensive Customer Success transformation initiative aimed at maximizing client value through innovative learning solutions. By integrating insights from human capital management and leveraging tools like Salesforce.com, he is able to enhance customer retention and engagement, driving significant revenue growth for the organization. His expertise in cross-functional team leadership allows him to effectively mentor and develop customer success professionals, ensuring that they are equipped to meet the evolving needs of clients in a competitive SaaS landscape.

Through his strategic vision and dedication to client relations, Kenneth is not only enhancing the customer experience but also positioning Harvard Business Publishing Corporate Learning as a leader in the industry. His focus on professional mentoring and brand management further solidifies his role as a key player in driving customer satisfaction and loyalty, ultimately contributing to the long-term success of the organization.

Kenneth Sylvain Work

Director of Customer Success at Harvard Business Publishing Corporate Learning in July 2023 to Present

Associate Director, Enterprise Customer Success at Harvard Business Publishing Corporate Learning in March 2023 to July 2023

Director of Customer Success at CallTrackingMetrics in April 2021 to August 2022

Kenneth Sylvain Skills

Sales Management

Social Media

Customer Retention

About Kenneth Sylvain's Current Company

Harvard Business Publishing Corporate Learning

Discover more about Harvard Business Publishing Corporate Learning

Frequently Asked Questions about Kenneth Sylvain

What is Kenneth Sylvain email address?

Email Kenneth Sylvain at [email protected] and [email protected]. This email is the most updated Kenneth Sylvain email found in 2026.

What is Kenneth Sylvain phone number?

Kenneth Sylvain phone number is +16785759802 and +17062802005.

How to contact Kenneth Sylvain?

To contact Kenneth Sylvain send an email to [email protected] or [email protected]. If you want to call Kenneth Sylvain try calling on +16785759802 and +17062802005. (updated on October 31, 2024)