Ken Filete
Digital Specialist at MassMutual | Greater Augusta Area
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Ken Filete is a seasoned Digital Specialist at MassMutual, where he plays a pivotal role in enhancing customer experiences through innovative digital insurance solutions. With a robust background in Master Database Management, Ken expertly integrates “Big Data” elements—such as address, demographic, behavioral, and digital data—to drive ongoing product development and secure incremental revenue. His recent management of a comprehensive Data Warehouse, which houses over 170 million address points linked to various hierarchical data, exemplifies his commitment to leveraging data for strategic decision-making and operational efficiency.
In his current position as a Customer Care Specialist, Ken specializes in the onboarding of Digital Insurance applications for Whole Life and Term policies. His role necessitates a high degree of collaboration with Financial Professionals, internal field associates, and Underwriters, ensuring that customer interactions are seamless and effective. Ken’s access to multiple portals allows him to meticulously review applications in process, guaranteeing their validity and enhancing the overall customer experience. His consultative selling approach and expertise in segmentation enable him to tailor solutions that meet diverse client needs, while his proficiency in Salesforce.com and online marketing further amplifies his impact within the organization.
Ken’s cross-functional team leadership skills are instrumental in driving key projects that align with MassMutual’s strategic objectives. By conducting competitive analysis and employing effective product management techniques, he ensures that the company remains at the forefront of the digital insurance landscape. With a passion for data-driven decision-making and a commitment to excellence, Ken Filete continues to be a valuable asset to MassMutual, shaping the future of digital insurance.
Digital Specialist at MassMutual in October 2020 to Present
Managing Director, Data Analyst, Project Manager at Valassis in March 2012 to May 2020
Senior Manager, Data Solutions at Valassis in May 2007 to March 2012
Manager, Client File Analysis at Valassis in March 1997 to May 2007
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Mercy College, B.S., January 1985 to January 1988
Boston University, Certification, January 2006 to January 2007
SUNY New Paltz, January 1982 to January 1985
Westchester Community College, AAS, January 1978 to January 1980
Walter Panas High School, January 1974 to January 1978
Mercy College, Bachelor of Science - BS, January 1985 to January 1988
Asnuntuck Community College, Ongoing education, January 2008 to January 2010
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Direct Mail
Database Management
Vendor Management
Sales Support
New Business Development
Consultative Selling
Marketing Strategy
Sales Process
Database Marketing
Sales Management
Direct Marketing
Account Management
Strategic Planning
Customer Relations
Advertising
Lead Generation
Negotiation
Team Building
Product Development
Customer Acquisition
Business Strategy
Team Leadership
Analytics
Customer Service
Product Marketing
Segmentation
Process Improvement
Analysis
Sales Operations
Cross-functional Team Leadership
E-commerce
CRM
Strategy
Leadership
Salesforce.com
Online Marketing
Selling
Competitive Analysis
Integrated Marketing
Product Management
Management
Training
Online Advertising
B2B
Databases
Marketing
Database Admin
Multi-channel Marketing
Email Marketing
Sales
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Discover more about MassMutualWhat is Ken Filete email address?
Email Ken Filete at [email protected], [email protected] and [email protected]. This email is the most updated Ken Filete's email found in 2026.
What is Ken Filete phone number?
Ken Filete phone number is 8602121007.
How to contact Ken Filete?
To contact Ken Filete send an email to [email protected], [email protected] or [email protected]. If you want to call Ken Filete try calling on 8602121007. (updated on January 19, 2024)
What company does Ken Filete work for?
Ken Filete works for MassMutual
What is Ken Filete's role at MassMutual?
Ken Filete is Digital Specialist
What industry does Ken Filete work in?
Ken Filete works in the Insurance industry.
Ken Filete Email Addresses
Ken Filete Phone Numbers
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