Kelly Tefft
Area Director of Operations at JSK Hospitality | Edwardsburg, Michigan, United States
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As the Area Director of Operations at JSK Hospitality, Kelly Tefft brings over 20 years of extensive experience in the hospitality industry, showcasing a deep commitment to leadership and team development. Currently overseeing eight hotels under esteemed brands such as IHG, Hilton, and Marriott, Kelly plays a pivotal role in ensuring operational excellence across all properties. Her hands-on approach to management allows her to provide invaluable support and guidance to General Managers, fostering a collaborative environment that encourages innovation and creativity.
Kelly’s expertise extends beyond daily operations; she is instrumental in strategic planning and performance reviews, ensuring that each hotel not only meets but exceeds customer satisfaction benchmarks. Her strong communication skills facilitate seamless coordination with the Regional Chief Engineer, guaranteeing that all facilities are maintained to the highest standards. This proactive approach to hotel management not only enhances guest experiences but also drives revenue growth through meticulous budget oversight and revenue analysis.
In her role, Kelly thrives on the dynamic nature of the hospitality industry, where no two days are alike. She believes in the power of brainstorming sessions with her team, fostering a culture of fun and engagement that translates into exceptional service delivery. Her passion for developing people is evident in her commitment to mentoring staff, empowering them to reach their full potential while contributing to the overall success of the hotels. With a keen eye for operational efficiency and a dedication to customer service, Kelly Tefft continues to make a significant impact in the hospitality sector, leading her teams to achieve remarkable results.
Area Director of Operations at JSK Hospitality in April 2023 to Present
General Manager at Hilton Garden Inn South Bend / Notre Dame in August 2021 to July 2022
General Manager at Ambridge Hospitality in April 2014 to August 2021
General Manager at First Hospitality Group in August 2011 to March 2014
General Manager at White Lodging Services in July 2007 to August 2011
Operation Manager at Harbor Grand Hotel in December 2005 to April 2007
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Confidentiality
Customer Service Management
Leadership Development
Time Management
Coaching
Interpersonal Skills
Problem Solving
Sales
Performance Reviews
Customer Service
Communication
Leadership
P&L Management
Hotel Management
Hospitality Management
Hotels
Hospitality
Budgets
Hospitality Industry
Food & Beverage
Revenue Analysis
Yield Management
Management
Customer Satisfaction
Pre-opening
OnQ
Rooms Division
Front Office
Property Management Systems
Employee Relations
Accounts Receivable (AR)
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Discover more about JSK HospitalityWhat is Kelly Tefft email address?
Email Kelly Tefft at [email protected]. This email is the most updated Kelly Tefft email found in 2026.
How to contact Kelly Tefft?
To contact Kelly Tefft send an email to [email protected]. (updated on November 04, 2024)
What company does Kelly Tefft work for?
Kelly Tefft works for JSK Hospitality
What is Kelly Tefft's role at JSK Hospitality?
Kelly Tefft is Area Director of Operations
What is Kelly Tefft's Phone Number?
Kelly Tefft's phone (313) ***-*199
What industry does Kelly Tefft work in?
Kelly Tefft works in the Hospitality industry.
Kelly Tefft Email Addresses
Kelly Tefft Phone Numbers
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