Kelli Southern
AVP, Learning and Development at Cox Communications | Roswell, Georgia, United States
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Kelli Southern is a seasoned leader at Cox Communications, serving as the Assistant Vice President of Learning and Development. With over 25 years of diverse experience spanning Learning, Sales, Sales Management, Operations, and Leadership Development, Kelli has honed her expertise in creating high-performing teams that drive metric attainment and operational efficiencies. In her current role, she leads a dedicated team of 70 professionals, strategically overseeing the development and delivery of comprehensive learning initiatives tailored for Field Operations, Care, and Technology teams.
Kelli's leadership extends to the design and implementation of job-specific training programs for over 5,000 frontline employees across the nation. Her keen insight into the evolving landscape of skills required for the future enables her to identify emerging competencies and develop targeted learning solutions that address these needs. By conducting thorough needs analyses and ensuring quality assurance in training delivery, Kelli ensures that programs not only meet organizational goals but also foster individual growth and career advancement.
Her strategic vision is complemented by her exceptional coaching and team-building skills, which empower employees to excel in customer service and sales roles. Kelli's commitment to leadership development is evident in her ability to cultivate a culture of continuous learning and improvement, aligning training initiatives with Cox Communications' overarching strategic objectives. Through her innovative approach and dedication to excellence, Kelli Southern continues to make a significant impact on the workforce, preparing them to meet the challenges of a dynamic industry.
AVP, Learning and Development at Cox Communications in January 2018 to December 2024
Sr Director Customer Operations Support at Autotrader in April 2011 to April 2018
Director, Training, Quality, and Events at Autotrader in July 2008 to April 2011
Sr Manager Training and Quality at Autotrader in December 2006 to July 2008
Training Manager, Customer Care at Autotrader in June 2006 to December 2006
Initiatives Manager at Autotrader in July 2004 to June 2006
District Sales Manager at Autotrader in April 2002 to July 2004
Inside Sales Supervisor - South Region at Autotrader in January 2000 to April 2002
Account Executive at Atlanta Journal-Constitution in June 1996 to January 2000
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Customer Satisfaction
Needs Analysis
Customer Retention
Selling Skills
Project Management
Event Planning
Quality Assurance
Internal Communications
Product Management
Leadership Development
Situational Leadership
Cross-functional Team Leadership
Management
Leadership
Sales Operations
Coaching
Customer Service
Sales
CRM
Salesforce.com
Account Management
Training
Team Building
Strategy
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Discover more about Cox CommunicationsWhat is Kelli Southern email address?
Email Kelli Southern at [email protected]. This email is the most updated Kelli Southern email found in 2026.
What is Kelli Southern phone number?
Kelli Southern phone number is +14042693817 and +18123395529.
How to contact Kelli Southern?
To contact Kelli Southern send an email to [email protected]. If you want to call Kelli Southern try calling on +14042693817 and +18123395529. (updated on September 13, 2024)
What is Kelli Southern net worth?
Kelli Southern has an estimated net worth of $375,000 to $499,999
What company does Kelli Southern work for?
Kelli Southern works for Cox Communications
What is Kelli Southern's role at Cox Communications?
Kelli Southern is AVP, Learning and Development
What industry does Kelli Southern work in?
Kelli Southern works in the Telecommunications industry.
Kelli Southern Email Addresses
Kelli Southern Phone Numbers
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