Kelli Edmonds
Founder and CEO at Kota Business Solutions LLC | Dallas-Fort Worth Metroplex
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Kelli Edmonds, as the Founder and CEO of Kota Business Solutions LLC, brings over 30 years of extensive experience in the credit and collections industry, where she has honed her expertise in strategic and tactical leadership. Under her guidance, Kota Business Solutions has emerged as a premier consulting firm dedicated to enhancing operational efficiencies and mitigating risks for businesses. Kelli's profound understanding of compliance and performance auditing allows her to navigate the complex regulatory landscape, ensuring that her clients not only meet but exceed industry standards.
At Kota Business Solutions, Kelli leads key projects that focus on strategic analysis of business processes, leveraging her Six Sigma expertise to drive process improvements and deliver large-scale projects with precision. Her commitment to operational excellence is evident in her effective management of vendor partnerships, where she emphasizes the importance of third-party risk management and due diligence. By fostering strong relationships with vendors, Kelli ensures that her clients benefit from optimized call center operations and enhanced customer service experiences.
Kelli's skill set is further complemented by her proficiency in customer relationship management (CRM) and outsourcing management, which enables her to develop tailored solutions that address the unique challenges faced by her clients. Her negotiation acumen and deep understanding of call and contact center dynamics empower her to implement strategies that not only increase efficiency but also drive customer satisfaction. With a proven track record of success, Kelli Edmonds continues to be a transformative leader in the credit and collections industry, guiding organizations toward sustainable growth and operational excellence.
Founder and CEO at Kota Business Solutions LLC in January 2022 to Present
SVP, Director Business Control and Risk Management at Santander Consumer USA in January 2018 to January 2022
Director II - Bankruptcy and Recovery at Hyundai Capital America in January 2017 to January 2018
Executive Director - Compliance and Strategic Development at D&A Services, LLC in January 2016 to January 2017
Director - Outsourced Collections at Axcess Financial in January 2014 to January 2016
Vice President, Outsource Recovery Manager at JPMorgan Chase & Co. in January 2003 to January 2014
VP - Project / Strategy Manager at Citi in January 2001 to January 2003
Process Improvement / Customer Service Manager at GE Capital in January 1997 to January 2001
Team Leader - Collections at Sallie Mae in January 1987 to January 1997
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Contact Center Management
Third Party Risk Management (TPRM)
Third-Party Vendor Management
Compliance Management
Compliance
Process Improvement
Call Center
Loss Mitigation
Operations Management
Management
Team Building
Customer Service
Negotiation
Executive Management
Coaching
Outsourcing
Strategy
Accounts Receivable
Business Analysis
Strategic Planning
CRM
Strategic Partnerships
Program Management
Business Development
Forecasting
Call Centers
Financial Services
Credit Cards
Project Management
Business Process Improvement
Credit
Vendor Management
Leadership
Banking
Finance
Training
Relationship Management
Contact Centers
Customer Relationship Management (CRM)
Outsourcing Management
Auditing
Operational Due Diligence
Due Diligence
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What is Kelli Edmonds email address?
Email Kelli Edmonds at [email protected]. This email is the most updated Kelli Edmonds email found in 2026.
What is Kelli Edmonds phone number?
Kelli Edmonds phone number is +16027416067 and +12142922786.
How to contact Kelli Edmonds?
To contact Kelli Edmonds send an email to [email protected]. If you want to call Kelli Edmonds try calling on +16027416067 and +12142922786. (updated on October 30, 2024)
What company does Kelli Edmonds work for?
Kelli Edmonds works for Kota Business Solutions LLC
What is Kelli Edmonds's role at Kota Business Solutions LLC?
Kelli Edmonds is Founder and CEO
What industry does Kelli Edmonds work in?
Kelli Edmonds works in the Financial Services industry.
Kelli Edmonds Email Addresses
Kelli Edmonds Phone Numbers
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