Keith Schmitz Email & Phone Number

Keith Schmitz

Sr Director of Client and Consumer Services Engineering and Repair at Dell Technologies | Cedar Park, Texas, United States

Keith Schmitz Socials
About Keith Schmitz

Keith Schmitz is a seasoned professional serving as the Sr. Director of Global Services & Repair Engineering at Dell Technologies, where he plays a pivotal role in ensuring the highest standards of hardware and software quality for an impressive portfolio of 250 million customer units. His leadership extends to the management of component repairs for approximately 5 million defective parts, leveraging a network of third-party repair vendors to optimize service delivery and customer satisfaction. Keith’s expertise encompasses critical areas such as Product Serviceability, Supportability, and Repairability, which are essential for maintaining the reliability and performance of Dell's extensive range of client products.

In his current role, Keith is instrumental in driving business process improvement initiatives that enhance operational efficiency and reduce turnaround times for repairs. His deep understanding of Quality Management principles allows him to implement rigorous quality assurance protocols, ensuring that every repaired unit meets Dell's stringent standards. Additionally, his proficiency in Storage Area Networks, Virtualization, and Storage Management positions him as a key player in the evolving landscape of enterprise technology, where seamless integration and performance are paramount.

Keith’s strategic vision not only focuses on immediate repair needs but also on long-term sustainability and innovation in service processes. By fostering collaboration across teams and engaging with cutting-edge technologies, he is committed to enhancing the customer experience and reinforcing Dell's reputation as a leader in client and consumer services. His ability to navigate complex challenges and deliver results makes him an invaluable asset to the organization and a respected figure in the technology industry.

Keith Schmitz Work
1 experience icon

Sr Director of Client and Consumer Services Engineering and Repair at Dell Technologies in November 2021 to Present

2 experience icon

Sr. Director Global Services Engineering for ISG at Dell Technologies in May 2019 to November 2021

3 experience icon

Director, Global Enterprise Serviceability and Supportability Engineering at Dell Technologies in April 2017 to October 2021

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Keith Schmitz Skills

Customer Relationship Management (CRM)

VMware Infrastructure

Business Process Improvement

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About Keith Schmitz's Current Company
Frequently Asked Questions about Keith Schmitz

What is Keith Schmitz email address?

Email Keith Schmitz at [email protected]. This email is the most updated Keith Schmitz email found in 2026.

What is Keith Schmitz phone number?

Keith Schmitz phone number is +12106015414.

How to contact Keith Schmitz?

To contact Keith Schmitz send an email to [email protected]. If you want to call Keith Schmitz try calling on +12106015414. (updated on November 05, 2024)

What company does Keith Schmitz work for?

Keith Schmitz works for Dell Technologies

What is Keith Schmitz's role at Dell Technologies?

Keith Schmitz is Sr Director of Client and Consumer Services Engineering and Repair

What industry does Keith Schmitz work in?

Keith Schmitz works in the It Services And It Consulting industry.

Keith Schmitz Email Addresses

Email Keith Schmitz at [email protected]. This email is the most updated Keith Schmitz email found in 2026.

Keith Schmitz Phone Numbers

Keith Schmitz phone number is +12106015414.
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