Keith Hoskins

Executive Vice President Branch Operations at Navy Federal Credit Union | Pensacola, Florida, United States

About Keith Hoskins

Keith Hoskins currently serves as the Executive Vice President of Branch Operations at Navy Federal Credit Union, where he leverages his extensive military background and operational expertise to enhance the member experience across the organization’s branch network. With a robust history in the utilities industry and a strong foundation in operations management, Keith is adept at implementing strategic initiatives that drive efficiency and improve service delivery. His leadership in operational planning and logistics management has been instrumental in optimizing branch performance and ensuring that Navy Federal remains responsive to the evolving needs of its members.

In his role, Keith oversees key projects aimed at modernizing branch operations, integrating advanced technology solutions, and enhancing team collaboration. His commitment to team building and leadership development fosters a culture of excellence and accountability among staff, empowering them to deliver exceptional service. Keith's military experience, particularly in command and electronic warfare, equips him with a unique perspective on risk management and operational resilience, which he applies to navigate the complexities of the financial services landscape.

Holding a Master of Science in National Resource Strategy and Policy from the Industrial College of the Armed Forces (ICAF), Keith combines academic rigor with practical insights to drive strategic decision-making. His expertise in defense and naval operations further enriches his approach to operational excellence, ensuring that Navy Federal Credit Union not only meets but exceeds the expectations of its members. Through his visionary leadership, Keith is poised to continue shaping the future of branch operations, reinforcing Navy Federal’s commitment to serving those who serve.

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