Keith Crerar
Senior Vice President & Head of Global Service Operations at OPENLANE | Greater Indianapolis
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As the Senior Vice President & Head of Global Service Operations at OPENLANE, Keith Crerar is at the forefront of driving transformative change within the automotive industry. With a robust background in digital transformation and operational excellence, Keith manages a diverse team of over 1,000 professionals dedicated to enhancing marketplace operations, customer experience (CX) delivery, and strategic vendor management. His leadership is characterized by a strategic vision that not only aligns with corporate goals but also fosters a culture of loyalty and service, ensuring that every team member is engaged in the mission of delivering exceptional value to clients and stakeholders.
Keith's expertise in offshore outsourcing and procurement has been pivotal in optimizing operational efficiency across global markets. He has successfully steered key projects that integrate innovative technologies and best practices, significantly improving claims processing, financial operations, and logistics management. By leveraging his skills in business development and customer relationship management (CRM), Keith has driven substantial business growth, positioning OPENLANE as a leader in the automotive aftermarket.
His commitment to continuous improvement is evident in his approach to team dynamics and performance metrics, where he emphasizes accountability and collaboration. Keith’s ability to navigate complex challenges while maintaining high expectations has not only enhanced operational performance but has also cultivated a resilient organizational culture. As he continues to lead OPENLANE through the evolving landscape of the automotive industry, Keith remains dedicated to harnessing the power of digital transformation to create sustainable value and drive future success.
Senior Vice President & Head of Global Service Operations at OPENLANE in June 2022 to Present
Senior Vice President, Head of Global CX & Shared Services at KAR Global at OPENLANE in January 2020 to June 2022
Executive Vice President of North American Operations at TradeRev at OPENLANE in February 2016 to January 2020
Executive Vice President & Head of US Sales at ADESA at OPENLANE in September 2009 to February 2016
Pre-owned Sales Director at Zanchin Automotive Group in February 2003 to September 2009
General Sales Manager, Casselman Group at Nissan Motor Corporation in April 2000 to February 2003
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Strategic Sourcing
Offshore Outsourcing
Financial Analysis
Strategic Partnerships
Strategy
Customer Service
Analytical Skills
Automotive
Sales Process
Automobile
Profit
Vehicles
Sales Management
Customer Satisfaction
Sales
Salesforce.com
Team Building
Inventory Management
Dealers
Dealer Management
Purchasing
Pricing
Marketing
Operations Management
Forecasting
Customer Retention
Sales Operations
Fleet Management
Retail
B2B
Parts
Wholesale
Strategic Planning
Team Leadership
Marketing Strategy
Automotive Aftermarket
Selling
Account Management
New Business Development
Business Development
Business Planning
CRM
Cold Calling
Competitive Analysis
Deal Closure
Direct Sales
Income Statement
Management
Market Planning
Negotiation
P&L
Sales Presentations
Customer Relationship Management (CRM)
Automotive Sales
Business-to-Business (B2B)
Inside Sales
Business Management
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Discover more about OPENLANEWhat is Keith Crerar email address?
Email Keith Crerar at [email protected] and [email protected]. This email is the most updated Keith Crerar email found in 2026.
What is Keith Crerar phone number?
Keith Crerar phone number is +13175907697 and +13176709717.
How to contact Keith Crerar?
To contact Keith Crerar send an email to [email protected] or [email protected]. If you want to call Keith Crerar try calling on +13175907697 and +13176709717. (updated on October 31, 2024)
What is Keith Crerar net worth?
Keith Crerar has an estimated net worth of $750,000 to $999,999
What company does Keith Crerar work for?
Keith Crerar works for OPENLANE
What is Keith Crerar's role at OPENLANE?
Keith Crerar is Senior Vice President & Head of Global Service Operations
What industry does Keith Crerar work in?
Keith Crerar works in the Motor Vehicle Manufacturing industry.
Keith Crerar Email Addresses
Keith Crerar Phone Numbers
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