Kees Moerland
Senior Director EMEA - Governance & Quality Assurance at Infor | The Hague, South Holland, Netherlands
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Kees Moerland currently serves as the Senior Director for Governance & Quality Assurance at Infor, where he plays a pivotal role in driving transformative initiatives across the EMEA region. With extensive experience in managing IT and application services, Kees adeptly oversees both offshore and nearshore teams, ensuring seamless service delivery through effective collaboration with local service delivery managers. His passion for Customer Success is evident in his commitment to enhancing the customer experience, making him a change agent who turns strategic vision into practical outcomes.
In his current role, Kees is at the forefront of evolving Infor's Managed Services governance practice, focusing on developing governance maturity and quality assurance frameworks that align with global standards. He actively represents the EMEA region in global transformation initiatives, fostering alignment and standardization that enhance operational efficiency and service quality. His expertise in ITIL, business process optimization, and SaaS solutions positions him as a leader in continuous improvement efforts, enabling organizations to adapt to the rapidly changing technological landscape.
Kees's leadership extends to mentoring Service Delivery Managers and Customer Success Managers, equipping them with the tools and insights needed to drive exceptional customer experiences. His proficiency in enterprise resource planning (ERP) and solution architecture further strengthens his capability to deliver innovative solutions that meet diverse client needs. Through his strategic approach and unwavering dedication, Kees Moerland is not only enhancing Infor's service delivery but also setting new benchmarks for excellence in the industry.
Senior Director EMEA - Governance & Quality Assurance at Infor in January 2022 to Present
Director Infor Managed Services (IMS) at Infor in December 2015 to December 2021
Manager AMS at Infor in June 2013 to November 2015
Manager AMS at Infor in November 2010 to May 2013
Solution Architect AMS & Hosting Solutions at Infor in June 2008 to October 2010
Service Level Manager at Infor in February 2005 to May 2008
Manager Technical Consultancy at Profuse BV in January 1999 to January 2005
Consultant IT Service Management at Profuse BV in January 1998 to December 1998
Teacher at Technical College in September 1992 to December 1997
Sales Representative at Technical Trading Company in September 1987 to August 1992
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Customer Experience
IT Governance
Global Delivery
Continuous Improvement
IT Service Management
IT Outsourcing
Governance
ERP
ITIL
Business Intelligence
Business Process
Service Management
Professional Services
Pre-sales
Enterprise Software
SaaS
Program Management
Solution Architecture
IT Management
CRM
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Enterprise Resource Planning (ERP)
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Discover more about InforWhat is Kees Moerland email address?
Email Kees Moerland at [email protected] and [email protected]. This email is the most updated Kees Moerland email found in 2026.
How to contact Kees Moerland?
To contact Kees Moerland send an email to [email protected] or [email protected]. (updated on October 31, 2024)
What company does Kees Moerland work for?
Kees Moerland works for Infor
What is Kees Moerland's role at Infor?
Kees Moerland is Senior Director EMEA - Governance & Quality Assurance
What is Kees Moerland's Phone Number?
Kees Moerland's phone (**) *** *** 140
What industry does Kees Moerland work in?
Kees Moerland works in the Software Development industry.
Kees Moerland Email Addresses
Kees Moerland Phone Numbers
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