Kayla Mba
Director | Sales & Agency Support Technology at Liberty Mutual Insurance | Voorhees, New Jersey, United States
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As the Director of Product Management for Agency & Sales Support Technology at Liberty Mutual Insurance, Kayla Mba plays a pivotal role in shaping the future of sales technology within the insurance sector. Leading a cross-functional team of business and IT professionals, Kayla is dedicated to creating best-in-class sales support experiences that empower agents and enhance customer relationships. Her expertise in technology integration and strategic planning allows her to effectively bridge the gap between business needs and technological solutions, ensuring that the tools developed are not only innovative but also user-friendly.
Kayla's current projects focus on enhancing capabilities such as relationship management, sales authorization, and information management, all critical components in optimizing the sales process. By leveraging her skills in product management and deep understanding of the insurance industry, she drives initiatives that streamline operations and improve distribution channel development. Her proficiency in Microsoft Excel and other tools enables her to analyze data effectively, providing insights that inform strategic decisions.
In addition to her technical acumen, Kayla is a skilled public speaker and trainer, often leading workshops and training sessions to empower her team and stakeholders. Her ability to communicate complex concepts in an accessible manner fosters collaboration and drives engagement across departments. As she continues to navigate the evolving landscape of insurance technology, Kayla remains committed to delivering solutions that not only meet but exceed the expectations of agents and customers alike, solidifying Liberty Mutual's position as a leader in the industry.
Director | Sales & Agency Support Technology at Liberty Mutual Insurance in June 2022 to Present
Group Program Manager / Product Manager / Product Owner - Salesforce - Agency Operations and CRM at Farmers Insurance in October 2019 to June 2022
Agency Marketing Manager at Farmers Insurance in May 2015 to October 2019
Director Adoption Services at Children's Choice, Inc. in February 2009 to August 2015
English Second Language (ESL) Instructor at Sogang University in September 2007 to October 2009
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Customer Relationship Management (CRM)
Software as a Service (SaaS)
Cross-functional Team Leadership
Technology Integration
Strategic Planning
Product Management
Agile Project Management
Product Development
Agile Methodologies
Business Strategy
Insurance
Microsoft Excel
Microsoft Word
PowerPoint
Time Management
Public Speaking
Employee Training
Rally
Microsoft Outlook
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Discover more about Liberty Mutual InsuranceWhat is Kayla Mba email address?
Email Kayla Mba at [email protected]. This email is the most updated Kayla Mba email found in 2026.
What is Kayla Mba phone number?
Kayla Mba phone number is +14129329039 and +18563362553.
How to contact Kayla Mba?
To contact Kayla Mba send an email to [email protected]. If you want to call Kayla Mba try calling on +14129329039 and +18563362553. (updated on October 29, 2024)
What company does Kayla Mba work for?
Kayla Mba works for Liberty Mutual Insurance
What is Kayla Mba's role at Liberty Mutual Insurance?
Kayla Mba is Director | Sales & Agency Support Technology
What industry does Kayla Mba work in?
Kayla Mba works in the Insurance industry.
Kayla Mba Email Addresses
Kayla Mba Phone Numbers
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